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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Excellent company

Nice and simple to become insured. Great communication. Excellent all round service. Thank you so much. Reviewed on: 24th August 2023

Excellent!

Fab company, always on the ball, keen on prices, they have everything covered! I've been with them few years now. Viva Policy Expert! Highly recommended :) Reviewed on: 24th August 2023

Simple but great

Great insurance for a first time buyer at a great price Reviewed on: 24th August 2023

Great company

So easy to take out the policy and great value for money Reviewed on: 24th August 2023

Easy to renew and much cheaper than banks

Easy to renew and cheaper than banks for sMe cover Reviewed on: 24th August 2023

Best insurance company

Always professional and courteous when contacting Reviewed on: 24th August 2023

Easy to use and amazing value :-)

Great value and the easiest company I’ve ever dealt with for insurance. I’ve had to call once in the last couple of years I’ve been with them and it was an absolute pleasure; no waiting time and quick friendly response. Thank you PolicyExpert! Reviewed on: 24th August 2023

Easy transition

Needed new insurance for the building/contents - Policy Expert delivered a clear and easy comparison and came in more than 40% cheaper than original insurer. Reviewed on: 24th August 2023

Really great customer service

Had a few issues with my toilets, I called policy expert and they got an expert to fix all my the problems. Customer service was amazing Reviewed on: 24th August 2023

Best I could find

Really needed to find another insurance,read reviews and to me it was a no brainier. Reviewed on: 24th August 2023

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