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Policy Expert : Home insurance reviews

View other Policy Expert products
4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Easy and straightforward.

5
Great website and very easy to navigate. Good price for good cover. Haven't had to claim yet (hopefully never) so can't comment on that important thing! Reviewed on: 24th August 2023
John's avatar
John

Great value comprehensive cover

5
I’ve used these guys for a few years now and will stick with them. Always offer a competitive price Reviewed on: 24th August 2023
Vicky Gilbertson 's avatar
Vicky Gilbertson

Fair price

5
So far you’re price of insurance has been competitive each year Reviewed on: 24th August 2023
Mark Mcloughlin's avatar
Mark Mcloughlin

Highly recommended

5
I have used Policy Expert for my buildings and contents insurance. Fabulous service, great cover and price. Would always recommend to friends and family. Very happy customer Reviewed on: 24th August 2023
Lucy Mitchell 's avatar
Lucy Mitchell

Very comprehensive. Very reasonable price.

5
Renewal came in and I did a very thorough search on comparison sites. It couldn't be beaten like for like as it has all the bells and whistles. I rarely renew with the same company but couldn't fault the price (up just over 30% from last year...exactly as money saving experts predicted). Very happy with cover and easy to purchase with all documents available via website. Reviewed on: 24th August 2023
Sally's avatar
Sally

Very happy with policy

5
I am very pleased with the value and service provided so far. Reviewed on: 24th August 2023
Will's avatar
Will

The best quote by far .

5
I have insured with policy Expert for a few years now and again this offered the best quote. Reviewed on: 24th August 2023
Sheila Sayers's avatar
Sheila Sayers

Highly recommended

5
So easy to deal with, everything is explained and nothing is hidden. Highly recommended Reviewed on: 24th August 2023
Sarah's avatar
Sarah

Home insurance review

5
Buying this insurance was very easy and straight foward. The price was brilliant and covered everything we wanted, would definately recommend to family and friends and work colleagues. Reviewed on: 24th August 2023
Alex1982's avatar
Alex1982

Good value

5
Have been with Policy Expert for 3 years. Good value for cover received. Reviewed on: 24th August 2023
Diane 's avatar
Diane

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