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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very good service

Polite and patient member of staff dealt with my concerns Reviewed on: 24th August 2023

Easy to deal with

Easy to deal with. Price reasonable. Renewal easy. Reviewed on: 24th August 2023

Great Product

Great Product & great service from start to finish Reviewed on: 24th August 2023

Home insurance

Great product and great value with very easy setup. Reviewed on: 24th August 2023

Easy to use service

Although I haven't had to make a claim, the process of purchasing a policy was simple and well laid out. I would use policy expert again. Reviewed on: 24th August 2023

Simple process

good value and a simple process to arrange our home insurance Reviewed on: 24th August 2023

Simple and straightforward

Easy to contact and customer service is excellent. Reviewed on: 24th August 2023

Great price and excellent service

Easy to get my competitive quote online using the company website, and post acceptance no issues as yet Reviewed on: 24th August 2023

Value for money

The premiums are always at a reasonable price. Their emails on ways to protect your home during winter or extreme weather conditions are very helpful. Fortunately, to date, have not had to make a claim. So I cannot comment on this. Reviewed on: 24th August 2023

Great service, quick and easy

Cheap quote with a good value product. Reviewed on: 24th August 2023

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