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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Good insurance at the best price

We have been with policy expert for a number of years now & they have always given us the best price for the cover we have Reviewed on: 24th August 2023

Excellent product

Excellent service and price year on year Reviewed on: 24th August 2023

Saved £150

Saved £150 and the cover is exactly what I needed and more! Reviewed on: 24th August 2023

Great insurance

Highly recommended, great company, easy to set up, and a very good deal. Thanks Reviewed on: 24th August 2023

Very good value - easy to talk to

Was recommended PE for house insurance by a colleague after my previous insurer wanted to nearly double my premium for no reason. Talking about you Esure... Haven't needed to claim yet, but setting policy up was straightforward. A phone call was involved as I had a query about bikes, but I got through on the phone no problem - unlike previous insurer when I cancelled. Price competitive, no complaints. Reviewed on: 24th August 2023

Competitive Rates with Cashback too...!

I have used Policy Expert as one of my main online insurance companies for several years. When combined with a competitive cashback this is a great combination. Reviewed on: 24th August 2023

Polite, professional

Everything was done quickly, politely and professionally Reviewed on: 24th August 2023

Quick and easy claim

Due to a house move, our TV was damaged in transit. The claim was handled online with evidence etc uploaded. Policy Expert honoured the claim quickly and without fuss. Reviewed on: 24th August 2023

Best quotes year on year

I’ve been with Policy Expert many years, I usually shop around for everything, however I haven’t had the need due to competitive prices Reviewed on: 24th August 2023

Home insurance

Got a bargain definitely using them again. Reviewed on: 24th August 2023

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