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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very simple and great price

Great experience & got higher levels of cover for less than the basic package of other insurers. Reviewed on: 24th August 2023

Experts in all aspects of Insurance

We've been with PE for several years now and they provide the best value policy, commensurate with quality and great customer service. Reviewed on: 24th August 2023

Policy Expert lives upto its name

Policy Expert has consistenly proved best value and best coverage over the past three years that I have insured with them. Reviewed on: 24th August 2023

Beats comparison sites

Beats the top 3 comparison sites every year for me (like 4 like basis), if not on the renewal quote, following a short call. Been with them now at current address for over 6 years. Can't fault them. And no, they've not paid me to say this! Reviewed on: 24th August 2023

Excellent customer service

Agent was really helpful and went extra mile to help out Reviewed on: 24th August 2023

Fully covered package.

my second year with them. I introduced my father as well. Reviewed on: 24th August 2023

Easy to deal with and very competitively priced.

I have been with Policy expert for a few years now and I expect to be with them for the foreseeable future. Reviewed on: 24th August 2023

Good value home insurance

My home insurance was very easy to set up. The communication from the company is fantastic. Overall a great value policy which I will be renewing next year Reviewed on: 24th August 2023

Positive, uncomplicated experience

Instructions and policy details were clear and concise, and suited my needs nicely. As a bonus, pricing was also very competitive. Reviewed on: 24th August 2023

Happy customer

Not had to use yet but always efficient and good value for money, been with them for quite a few years. Reviewed on: 24th August 2023

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