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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Easy transaction

Very polite people to deal with. Reviewed on: 24th August 2023

Value for money

Value for money & good cover. Staff very helpful & friendly Reviewed on: 24th August 2023

Thorough and trustworthy

Really simple but thorough way to apply. Documents readily available. Great service. Reviewed on: 24th August 2023

with ease

Ease To Understand Quotes Ease To Fill Forms and Renewals Ease of reasonable payments Ease of Web site use Reviewed on: 24th August 2023

Home Insurance

Absolute 10/10 customer service I couldn't be happier with my quote. One of the questions that I needed clarifying was done by an online chat. Superb service. I would highly recommend "policy expert" Reviewed on: 24th August 2023

They have always provided a good price.

I have never needed their services. Reviewed on: 24th August 2023

GOOD PRODUCT

had used policy expert in the past, with no issues, but thought i would go to another competetitor, wrong had a nightmare trying to claim so here i am back again Reviewed on: 24th August 2023

Brilliant customer care.

Whenever I've had a question there is always someone available to answer it for me. Plain and easy to understand. Reviewed on: 24th August 2023

Policy Experts are expert at policies!

My experience with this company has always been good. Clear advice, decent premiums and a range of payment options. Reviewed on: 24th August 2023

No claim, no issues

Had no cause to claim on the policy so have nothing of note to say. Reviewed on: 24th August 2023

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