Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Policy Expert Home insurance reviews (9139)

Happy customer

4
Not had to use yet but always efficient and good value for money, been with them for quite a few years. Reviewed on: 24th August 2023
Heidi Lee Doak's avatar
Heidi Lee Doak

Great service

5
Very straightforward to arrange and any questions answered quickly and with lots of detail Reviewed on: 24th August 2023
Mou's avatar
Mou

Good insurance

5
I've been with policy expert for a while now and I've never had any problems, easy to insure with any issues a good customer service team and reasonable prices. Reviewed on: 24th August 2023
joanne smith's avatar
joanne smith

Value for money

5
Provide the same cover at a lower price Reviewed on: 24th August 2023
Jan Crous's avatar
Jan Crous

This is my third year of contents and buildings insurance

5
I have never had to make a claim or had to contact customer services, therefore I can only comment on the value for the cover provided which I have found to be excellent. Reviewed on: 24th August 2023
Eddie Newall's avatar
Eddie Newall

Best price and excellent customer service

5
When I made a claim it was handled promptly and professionally. Not many questions asked and it was less hassle. I was very happy with settlement and how quickly it was dealt with . Reviewed on: 24th August 2023
Rujina's avatar
Rujina

Good value

4
Quote for this year came out lower than the previous year so very happy. Reviewed on: 24th August 2023
Anthony Wheeler 's avatar
Anthony Wheeler

Great company

5
Good affordable insurance. Good policies and easy to deal with. Highly recommend Reviewed on: 24th August 2023
David Osborne's avatar
David Osborne

Good value

4
Thankfully not had the need to make a claim so can't really comment on experience. Price is very competitive Reviewed on: 24th August 2023
Nic's avatar
Nic

Best Insurance

5
I have had insurance with Policy Expert twice and would highly recommend them as they are value for money and look after their customers. Reviewed on: 24th August 2023
Carol's avatar
Carol

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill