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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy

No hassle, no fuss, good response (not claimed on it yet). Reviewed on: 24th August 2023

Good coverage for a good price.

Have used policy expert for a few years now and have always find them professional and offers policies which are a good price for the level of coverage you get. Reviewed on: 24th August 2023

Great and fair service

Fair price for the the service they provide. Very happy with them Reviewed on: 24th August 2023

Very informative

Great company so much so that I’ve stayed with them for several years. Great at sending reminders of things to do when the weather is really bad. Reviewed on: 24th August 2023

I feel safe having my home insurance with policy expert

Policy expert offers me everything I need for security in my home and will solve any problems I may have Reviewed on: 24th August 2023

Great insurance Experts

Policy expert we’re just the ticket for quick honest and reliable got just what I wanted at a the right price ! Reviewed on: 24th August 2023

Very helpful customer service.

Excellent service when deciding to switch to policy expert, they were very helpful on the phone and sorted it out quickly. Reviewed on: 24th August 2023

Very quick and efficient. Comprehensive insurance policy.

The experience in taking out the insurance policy with Policy Expert was quick and easy. The whole process was efficient and the end result was a reasonably priced, comprehensive policy that suited us perfectly. Thank you. Reviewed on: 24th August 2023

Hassle free

Quick easy and great value for money Reviewed on: 24th August 2023

Loyal customer to a loyal insurance provider

Easy renewals at a competitive price, so I’ll happily remain loyal to Polucy Expert and would recommend them to my nearest and dearest Reviewed on: 24th August 2023

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