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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Brilliant Home Insurance Provider

Their exceptional customer service stood out, guiding me through the policy options and helping me choose the best coverage for my needs. They prioritise their customers' peace of mind and security. With their reliable coverage and friendly staff, I couldn't be happier with my choice of home insurance provider. Reviewed on: 24th August 2023

Good prices and coverage, but I've never made a claim

I've been with policy expert for a few years now, and their prices are always competitive for the coverage provided. However, I have never had occasion to make a claim, so can't comment on their actual customer service. Reviewed on: 24th August 2023

Good Value For The Money

Very easy to use website. Clear plain simple English language made it easy choose the right insurance cover for my needs Reviewed on: 24th August 2023

Quick, easy and value

The set up was fairly easy and quickly done, and the price was by far the best at that time. What more do you need? Reviewed on: 24th August 2023

Good value

I have never had to claim on my insurance but when comparing prices each year Policy Expert consistently comes up with the best value cover Reviewed on: 24th August 2023

Happy with the service

No problems. Always happy with the provider. Reviewed on: 24th August 2023

Good service

Good value for money & reliable service Reviewed on: 24th August 2023

Great cover, great price :)

Policy Expert offer fabulous home insurance cover at a very reasonable price, have auto renew so you don't have to worry about next year and it was super easy to buy my insurance policy online. Happy days Reviewed on: 24th August 2023

renewals

easy to renew policy at a competitive price with a good standard of cover Reviewed on: 24th August 2023

Cheap but good cover

I have been with policy expert for my previous house for 10 years and I have just moved and they were by far the best value on my new house for the same value of rebuild and contents. Of course the real value is when you make a claim which I haven’t had to do test. I would recommend them on price alone Reviewed on: 24th August 2023

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