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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Excellent

Fantastic insurer Easy to use website extremely well priced insurance policy Reviewed on: 24th August 2023

Good for many years.

Provided good value - hope this continues. Reviewed on: 24th August 2023

No hassle

Policy Expert customer since 2020. Always get a competitive renewal quote and have had no issues with the service provided. Reviewed on: 24th August 2023

Excellent communication

I found Policy Expert spot on with their communication methods. They are very clear with what is going on and will phone you for clarity. The call centre is English which is an added bonus. Reviewed on: 24th August 2023

Great value insurance

Great value buildings and contents insurance. Couldn't beat it. Reviewed on: 24th August 2023

All good on the whole

All good once you get through Once you get through its all good Well, was for me anyway Reviewed on: 24th August 2023

Great service

Thanks for all you do. I really value the price and the level of service given. Reviewed on: 24th August 2023

Great price & plain speaking staff

Not only were The Policy Expert the best price for top level cover, when speaking to their agents you spoke to a knowledgeable, easy to understand human who seemed genuinely happy to help you out. This will be the third year in a row I’ve renewed with them. Not only have they consistently been competitive in price but the policy extras that are included save you even more money. Happy to recommend them to anyone. Reviewed on: 24th August 2023

Experts in their field

Experts in their field - quick and easy to arrange excellent cover Reviewed on: 24th August 2023

Great all around service.

Easy to navigate website, great choice of product, informative, and competitively priced. Great communication throughout transaction. Customer service and help/advice on hand. Reviewed on: 24th August 2023

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