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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Quick, easy and value

The set up was fairly easy and quickly done, and the price was by far the best at that time. What more do you need? Reviewed on: 24th August 2023

Good value

I have never had to claim on my insurance but when comparing prices each year Policy Expert consistently comes up with the best value cover Reviewed on: 24th August 2023

Happy with the service

No problems. Always happy with the provider. Reviewed on: 24th August 2023

Good service

Good value for money & reliable service Reviewed on: 24th August 2023

Great cover, great price :)

Policy Expert offer fabulous home insurance cover at a very reasonable price, have auto renew so you don't have to worry about next year and it was super easy to buy my insurance policy online. Happy days Reviewed on: 24th August 2023

renewals

easy to renew policy at a competitive price with a good standard of cover Reviewed on: 24th August 2023

Cheap but good cover

I have been with policy expert for my previous house for 10 years and I have just moved and they were by far the best value on my new house for the same value of rebuild and contents. Of course the real value is when you make a claim which I haven’t had to do test. I would recommend them on price alone Reviewed on: 24th August 2023

Great service year after year

'Touch wood' we have never needed to claim on our home insurance but we have stayed with the same provider for years. Renewal is always a doddle and competitively priced. Happy punter will be returning next year too Reviewed on: 24th August 2023

Not very helpfull

Wasn’t told when buying house Insurance that if you had to make a claim it was all online and you had to appoint all the trades people, not good when you’re old and alone. Reviewed on: 24th August 2023

Stress free company

From setting up a policy, to contacting with issues, been as stress free as can be. Highly recommend Reviewed on: 24th August 2023

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