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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Great service year after year

'Touch wood' we have never needed to claim on our home insurance but we have stayed with the same provider for years. Renewal is always a doddle and competitively priced. Happy punter will be returning next year too Reviewed on: 24th August 2023

Not very helpfull

Wasn’t told when buying house Insurance that if you had to make a claim it was all online and you had to appoint all the trades people, not good when you’re old and alone. Reviewed on: 24th August 2023

Stress free company

From setting up a policy, to contacting with issues, been as stress free as can be. Highly recommend Reviewed on: 24th August 2023

Excellent Service

Excellent quote for car insurance over similar provider's..............even the renewal quote a year later was cheaper than anything Search engines could beat or match. Many Thanks. Reviewed on: 24th August 2023

Easy

No hassle, no fuss, good response (not claimed on it yet). Reviewed on: 24th August 2023

Good coverage for a good price.

Have used policy expert for a few years now and have always find them professional and offers policies which are a good price for the level of coverage you get. Reviewed on: 24th August 2023

Great and fair service

Fair price for the the service they provide. Very happy with them Reviewed on: 24th August 2023

Very informative

Great company so much so that I’ve stayed with them for several years. Great at sending reminders of things to do when the weather is really bad. Reviewed on: 24th August 2023

I feel safe having my home insurance with policy expert

Policy expert offers me everything I need for security in my home and will solve any problems I may have Reviewed on: 24th August 2023

Great insurance Experts

Policy expert we’re just the ticket for quick honest and reliable got just what I wanted at a the right price ! Reviewed on: 24th August 2023

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