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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great priced insurance

I always used policy expert. I feel I get the cover I need for great value. Which is important Reviewed on: 24th August 2023

Great service and price

Been with them a few years now with great service, easy renewal, good policies at very competitive prices. Reviewed on: 24th August 2023

Easy, hassle free, great cover for the best prices

My experience was easy, hassle free, great cover for the best prices Reviewed on: 24th August 2023

very happy with company

they have been very helpful and given me good advice Reviewed on: 24th August 2023

Good

Very helpful and friendly good price Reviewed on: 24th August 2023

Great price

Policy Expert gave us a much better price with our home insurance and a lot more cover! Would definitely recommend them. Reviewed on: 24th August 2023

Why did I not come sooner?

We’ve essentially been throwing money away for years, staying with our old provider. There’s a reason why they can afford those tv commercials I guess! We moved for the same, if not better coverage for a lot less. Reviewed on: 24th August 2023

value for money

have used the company for home and travel ins when I needed them they were there Reviewed on: 24th August 2023

Brilliant Home Insurance Provider

Their exceptional customer service stood out, guiding me through the policy options and helping me choose the best coverage for my needs. They prioritise their customers' peace of mind and security. With their reliable coverage and friendly staff, I couldn't be happier with my choice of home insurance provider. Reviewed on: 24th August 2023

Good prices and coverage, but I've never made a claim

I've been with policy expert for a few years now, and their prices are always competitive for the coverage provided. However, I have never had occasion to make a claim, so can't comment on their actual customer service. Reviewed on: 24th August 2023

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