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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Always available to help

Always helpful and willing to help out Reviewed on: 24th August 2023

Insurance you can trust

Competitive rates, good customer service and a straightforward process. Reviewed on: 24th August 2023

Value for money

The policy covered exactly what I wanted at a very reasonable price Reviewed on: 24th August 2023

can;t find any fauly with them

everything was very easy and straight forwad to complete Reviewed on: 24th August 2023

Fantastic service and price

Exactly as expected again, good cover, plenty of options to choose from with good price Reviewed on: 24th August 2023

Good friendly service.

I had a query regarding smart locks, they arranged a call back for me from an advisor. I was told they would call me within 3 days. They called after only one day and were very helpful and professional. Reviewed on: 24th August 2023

Great insurance company

Been with these a long time not had a problem since being with them Reviewed on: 24th August 2023

Excellent

What a company they are excellent Reviewed on: 24th August 2023

Value for money insurance

Been with policy expert for a couple of years now. Not had any problem but then had no reason to claim. Its at that point I might have something to say about them.. Hopefully that won't happen. Reviewed on: 24th August 2023

Expert insurance from policy experts

Excellent service great customer service and competitive prices Reviewed on: 24th August 2023

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