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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great service and price

Been with them a few years now with great service, easy renewal, good policies at very competitive prices. Reviewed on: 24th August 2023

Easy, hassle free, great cover for the best prices

My experience was easy, hassle free, great cover for the best prices Reviewed on: 24th August 2023

very happy with company

they have been very helpful and given me good advice Reviewed on: 24th August 2023

Good

Very helpful and friendly good price Reviewed on: 24th August 2023

Great price

Policy Expert gave us a much better price with our home insurance and a lot more cover! Would definitely recommend them. Reviewed on: 24th August 2023

Why did I not come sooner?

We’ve essentially been throwing money away for years, staying with our old provider. There’s a reason why they can afford those tv commercials I guess! We moved for the same, if not better coverage for a lot less. Reviewed on: 24th August 2023

value for money

have used the company for home and travel ins when I needed them they were there Reviewed on: 24th August 2023

Brilliant Home Insurance Provider

Their exceptional customer service stood out, guiding me through the policy options and helping me choose the best coverage for my needs. They prioritise their customers' peace of mind and security. With their reliable coverage and friendly staff, I couldn't be happier with my choice of home insurance provider. Reviewed on: 24th August 2023

Good prices and coverage, but I've never made a claim

I've been with policy expert for a few years now, and their prices are always competitive for the coverage provided. However, I have never had occasion to make a claim, so can't comment on their actual customer service. Reviewed on: 24th August 2023

Good Value For The Money

Very easy to use website. Clear plain simple English language made it easy choose the right insurance cover for my needs Reviewed on: 24th August 2023

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