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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great service

Death, taxes and insurance are the certainties of life. At least with Policy Expert you can feel in safe hands with the latter. :) Reviewed on: 24th August 2023

Easy to use website

Only took me 10 minutes to obtain my house insurance. Reviewed on: 24th August 2023

Reasonable prices

Reasonablily straight forward questions and valuation bandings. Prices are competitive too. Never had any issues. Reviewed on: 24th August 2023

Fantastic value

Fantastic value for a comprehensive insurance that meets all my needs. Would definitely recommend. Reviewed on: 24th August 2023

Policy expert

Fair too quality comparative pricing Reviewed on: 24th August 2023

Very competitive prices

Everything very straightforward and good service Reviewed on: 24th August 2023

efficient service

i have used policy expert for some time and find it easily accessible and responsive with straightforward advice Reviewed on: 24th August 2023

Great cost for quality insurance

Very helpful and efficient staff - great cost - brilliant insurance - 3rd year I’ve used them - recommend to everyone to get a quote Reviewed on: 24th August 2023

Easy process good price

Purchased online very simple and good price Reviewed on: 24th August 2023

Expert insurance company

All the requirements I needed for my home and car insurance. Really excellent price, well done policy expert. Reviewed on: 24th August 2023

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