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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Cost effective

Competitive, offering all the benefits of more expensive providers. Reviewed on: 24th August 2023

Easy to sign up and competitively priced.

Very happy with all aspects of using this insurer. Reviewed on: 24th August 2023

LOOKING FOR A GOOD DEAL

HAVE USED POLICY BEFORE so I know they offer excellent customer based deals and always there to help or advise Reviewed on: 24th August 2023

Very useful

Very useful service getting good results! Reviewed on: 24th August 2023

Cheap and Simple

I have used Policy expert for years now and their home insurance is by far the best package I have seen Reviewed on: 24th August 2023

Policy Expert so easy to deal with

I wanted to upgrade my holiday insurance after original purchase to add a worldwide country this was added so easy after a simple phone call at little extra cost excellent service . Reviewed on: 24th August 2023

Brilliant

I'd really love it if I was the one that won this £1000 for this review ..... Reviewed on: 24th August 2023

Excellent company

I renew every year through Policy Expert as it always offers a very competitive price and excellent customer service. Saves having to trawl around for a new company every time my insurance is due. Reviewed on: 24th August 2023

Easy, competitive, reliable

Easy to navigate, no long phone calls, simple comprehensive cover Reviewed on: 24th August 2023

Well priced service

Been with them for 2 years as nobody can match their price. Reviewed on: 24th August 2023

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