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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great customers service

We’ve been with policy expert now for 5 years and have always found the company very competitively priced and great customer service. Reviewed on: 24th August 2023

Well worth it

Really easy to take out cover for my house, they offer good cover at an affordable price. Reviewed on: 24th August 2023

Excellent customer service

The customers service and help with cost was the main reason I chose them Reviewed on: 24th August 2023

First class insurance

Efficient , competitive, easy to apply and comprehensive Reviewed on: 24th August 2023

Great web site

So easy to give details Options easy to understand Good value for money and year on year costs whilst increased were more excessive Reviewed on: 24th August 2023

Only the Best

I’ve been with policy expert for over 5 years. They have not only been the most competitive, but have always been there to help. Reviewed on: 24th August 2023

Competitive price and compares well against all others

Used policy expert for a number of years . Price always competitive and also a number of extras included with my policy suck as emergency repair cover which I was grateful we had last year following a burst pipe .which was dealt with quickly . Worth a look when comparing policies . Reviewed on: 24th August 2023

Very helpful.

Great insurers that covered all my needs. Reviewed on: 24th August 2023

Flippin great value for money!!!!

Just look at all the trustpilit 5 stars,!!! Reviewed on: 24th August 2023

Great Product

Great product at a great price! Easy to purchase and renew, no hassles! Reviewed on: 24th August 2023

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