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Policy Expert : Home insurance reviews

4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

No hassle

5
I switched here many years ago and every year they make it easy to stay. The premiums stay fairly constant I never feel the need to compare elsewhere. Which saves me time. Reviewed on: 24th August 2023

Always a good deal

5
Although I have never had to make a claim, all my dealings so far have been quick, easy and painless. Reviewed on: 24th August 2023

Great service

5
When I saw Policy Expect did home insurance and got a quick quote, I was very pleased with the price and the service I received. Reviewed on: 24th August 2023

Great customers service

5
We’ve been with policy expert now for 5 years and have always found the company very competitively priced and great customer service. Reviewed on: 24th August 2023

Well worth it

5
Really easy to take out cover for my house, they offer good cover at an affordable price. Reviewed on: 24th August 2023

Excellent customer service

4
The customers service and help with cost was the main reason I chose them Reviewed on: 24th August 2023

First class insurance

5
Efficient , competitive, easy to apply and comprehensive Reviewed on: 24th August 2023

Great web site

5
So easy to give details Options easy to understand Good value for money and year on year costs whilst increased were more excessive Reviewed on: 24th August 2023

Only the Best

5
I’ve been with policy expert for over 5 years. They have not only been the most competitive, but have always been there to help. Reviewed on: 24th August 2023

Competitive price and compares well against all others

5
Used policy expert for a number of years . Price always competitive and also a number of extras included with my policy suck as emergency repair cover which I was grateful we had last year following a burst pipe .which was dealt with quickly . Worth a look when comparing policies . Reviewed on: 24th August 2023

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