Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Cannot fault Policy Expert - free flowing business

Cannot fault Policy Expert - free flowing business with no cause to complain Reviewed on: 3rd August 2024

Realistic pricing good value for money

Realistic pricing good value for money Reviewed on: 3rd August 2024

Comprehensive cover, competitive price and excellent...

Comprehensive cover, competitive price and excellent customer service. Reviewed on: 3rd August 2024

Quick and easy

Set in up my insurance was quick and easy and very affordable Reviewed on: 3rd August 2024

Good choice

Easy to set up policy, good communication, good price. Reviewed on: 3rd August 2024

Very good value compared to my previous Insurer.

Very good value compared to my previous Insurer. Excellent communication throughout the process. Reviewed on: 3rd August 2024

Gets my recommendation

Competitive pricing, easy to use web site and excellent communication; gets my recommendation... Reviewed on: 3rd August 2024

No problems so far happy with their service

No problems so far happy with their service Reviewed on: 3rd August 2024

Well priced insurance and very good communication wh...

Well priced insurance and very good communication when setting up policy. Straight forward and reasonably priced insurance. Very compatible with other insurers and great cover. Reviewed on: 3rd August 2024

Every thing run smoothly and very professional and p...

Every thing run smoothly and very professional and positive . Would recommend you to all my friends Reviewed on: 3rd August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from John Lewis 2.03 from 76 reviews
Landlord Insurance
from RightSure 5.00 from 5 reviews
Home insurance
from Saga 4.69 from 2709 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub