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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,139 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9139)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

Excellent service

5
Efficient and saved me over £150 Reviewed on: 24th August 2023
P Fischer's avatar
P Fischer

Great company!

5
Very quick and efficient service. Reviewed on: 24th August 2023
Rozina Chaudry's avatar
Rozina Chaudry

Good value and helpful staff

4
Renewing our house insurance was simple and the member of staff was very helpful. We had a new green house and she'd which needed to be included and this was dealt with quickly and with minimal fuss. Just a few questions and it was done Reviewed on: 24th August 2023
Sean Fraser's avatar
Sean Fraser

Value for money

5
Excellent service and value for money. Easy to access online from start to finish, highly recommend Reviewed on: 24th August 2023
Donald Peake 's avatar
Donald Peake

good value

5
best price and returns and value of contents greatly reduced now children gone etc Reviewed on: 24th August 2023
Richard Croucher's avatar
Richard Croucher

Excellent Company

5
Excellent Company made it very easy to get insurance Reviewed on: 24th August 2023
Sandra Blake's avatar
Sandra Blake

They're good.

5
Very clear policies. Cheap. Good to deal with. Very amicable and professional. Highly recommended Reviewed on: 24th August 2023
Farhana 's avatar
Farhana

Excellent service

5
Easy to set up and great cover at affordable price Reviewed on: 24th August 2023
Mark's avatar
Mark

Best all round.

5
I've been with Policy Expert for 4 years now, and they are so easy to deal with, professional and polite, and always give me a price that cannot be beaten. Highly recommend to friends and family. Reviewed on: 24th August 2023
Karen Martland's avatar
Karen Martland

1st class customer service.

5
Phoned up customer services with a problem and the young man I spoke to could not have been more helpful. 1st class service Reviewed on: 24th August 2023
Lesley Smith's avatar
Lesley Smith

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