Smart Money People Logo

Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9136)

Can't beat em

5
Great price every year after year Reviewed on: 24th August 2023

Good overall value

4
Wanted more than just basics the value add of emergency call out at very reasonable uplift clinched it Reviewed on: 24th August 2023

Brilliant organisation

5
Excellent service with very economical costs Reviewed on: 24th August 2023

Great price for everything you need covered

5
Online process was pretty straightforward to take out our policy. Reviewed on: 24th August 2023

A1

5
Just to say that they are efficient and above all very good value. Reviewed on: 24th August 2023

Excellent

5
Value for money. Few years back I had a home insurance with this company and this year the cost of insurance and extent of cover was top. Reviewed on: 24th August 2023

Delighted

5
Great policy at a good price. Company pleasure to deal with. Reviewed on: 24th August 2023

Value for money

4
I don't think you can get better cover and extras for better value for money than with policy expert, even new customer lead in deals can't compare. Reviewed on: 24th August 2023

Excellent service

5
Efficient and saved me over £150 Reviewed on: 24th August 2023

Great company!

5
Very quick and efficient service. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products