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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great Service

Really easy to set up and insurance initially, straight forward renewal and no complaints on service! Happy with the service we have received so far and likely to continue to renew in the future Reviewed on: 24th August 2023

Affordable

Affordable house insurance, never had to use it but seems there wouldn’t be any issues if needed. Reviewed on: 24th August 2023

Comprehensive value for money.

I have two policies with Policy Expert both of which delivered on competitive pricing and excellent cover. Reviewed on: 24th August 2023

Quick & Easy policy to set up & renew

We found Policy Expert on a comparison site after our premiums shot up with our previous insurer, Policy Expert team was on hand answering any questions & the renewal went up marginally meaning we didn't need to look at a price comparison this year. Reviewed on: 24th August 2023

No problems

No problems at all with this company Reviewed on: 24th August 2023

Great value insurance

We are always happy with the service and price. Reviewed on: 24th August 2023

Great company

I insured my house with Policy Expert, easy to navigate the website and offered great value for money Reviewed on: 24th August 2023

Great customer service

When I had to make a claim they made it really easy and straightforward and took the stress out of the situation. Everyone I spoke to was helpful and friendly. Reviewed on: 24th August 2023

Excellent Customer Service

Obtaining/renewing insurance was easy and the staff were on hand to help in anyway they could with any questions or issues I may have had. Reviewed on: 24th August 2023

say's what it dose on the can

been good easy to do online gives me the cover that i need Reviewed on: 24th August 2023

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