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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Amazing customer experience

Great products and amazing customer experience over many years. Reviewed on: 24th August 2023

Easy, great company

Easy home insurane and contactable company Reviewed on: 24th August 2023

Excellent service

Not only did Policy expert provide the most competitive price their customer service was second to none and the speed of which they handled my insurance was impressive, i would not hesitate to continue to use them and to refer to family and freinds, five star all round Reviewed on: 24th August 2023

Premium Cover not Premium Price

Excellent value for money.For a small extra premium you can cover your keys if lost or damaged for extra peace of mind.I have been with them for almost ten years and have had no big shocks when renewing annually Reviewed on: 24th August 2023

Fully recommend

My renewal quote came through from my last insurance company and I was shocked to see it had gone up by a third. When searching for a new quote I found Policy Expert very helpful, simple to navigate as everything is online and great value. Reviewed on: 24th August 2023

Easy and very affordable

It took about 2 minutes to fill in the form and saved me about £200! What’s not to like about this Reviewed on: 24th August 2023

Great Value for Wide Coverage

Highly recommended Policy Expert to arrange competitive home insurance with excellent limits. Reviewed on: 24th August 2023

Good value and easy to use

Good value for money even with customised insurance. Site is easy to use and understand, would definitely recommend them! Reviewed on: 24th August 2023

fair price BUT

haggle to avoid being charged silly renewal premium in full (got 21% reduction, same cover) and can't comment on service quality as have never made a claim Reviewed on: 24th August 2023

Excellent cover

Always had excellent service after multiple renewals. Reviewed on: 24th August 2023

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