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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great value for great level of cover

Excellent, no hassle product with good communication and level of cover. In the day and age of high prices, this represents good value compared to other providers. Reviewed on: 24th August 2023

Good price, great communication

Stayed with them for the second year, my price when down without me even having to negotiate. Great customer service too. Reviewed on: 24th August 2023

Great cover for Great prices

My experience with policy expert has been second to none. The website and app are super easy to use and my documents are stored in the app for when I need them. Would 100% recommend! Reviewed on: 24th August 2023

easy insurance provider to deal with

its very easy these days to fall for the hype/or glossy adds for ensurance but policy expert have the staff and know how to get things sorted and very expert staff manning the phone line,a pleasure to deal with. Reviewed on: 24th August 2023

Best home insurance

Very easy web site to navigate and excellent value for money would recommend Reviewed on: 24th August 2023

Good competitive cover

Competitive prices and wide ranging cover which is just what I was looking for Reviewed on: 24th August 2023

Very good

Policy Expert have consistently offered the best price for the cover needed. Also when I have needed to call them they have been very helpful and ended up beating another insurance quote I had got. Reviewed on: 24th August 2023

Great company

Great price for home insurance which covered everything I needed Reviewed on: 24th August 2023

VERY GOOD VALUE

THE PRICE WAS VERY GOOD FOR THE COVER Reviewed on: 24th August 2023

No complaints

Very happy with the service so far. Reviewed on: 24th August 2023

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