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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Great company

Great price for home insurance which covered everything I needed Reviewed on: 24th August 2023

VERY GOOD VALUE

THE PRICE WAS VERY GOOD FOR THE COVER Reviewed on: 24th August 2023

No complaints

Very happy with the service so far. Reviewed on: 24th August 2023

Helpful

Tweaked policy without charging and giving good insight along the way Reviewed on: 24th August 2023

Easy to choose and pay for.

You never know how good insurance is until you claim. Competative prices and terms. Reviewed on: 24th August 2023

Brilliant customer service

The staff are very efficient and friendly. They will always look for the best solution. Reviewed on: 24th August 2023

Brilliant!!

Fab customer service, easy to access policy, and information needed. Great value!! Reviewed on: 24th August 2023

Good all round policy.

Great renewal quote with added sensible incentives to purchase. Reviewed on: 24th August 2023

Excellent Insurance Company

On the occasion that I have contacted by phone quick response immediately and very understanding and helpful. Cannot fault the company and employees at all. Excellent service. Reviewed on: 24th August 2023

Great cover reasonably priced

This is my second year with policy expert where all insurance prices increased drastically theirs didn't so happy to stay another year. Reviewed on: 24th August 2023

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