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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

fair price BUT

haggle to avoid being charged silly renewal premium in full (got 21% reduction, same cover) and can't comment on service quality as have never made a claim Reviewed on: 24th August 2023

Excellent cover

Always had excellent service after multiple renewals. Reviewed on: 24th August 2023

Thumbs up

My needs are looked after in a professional and caring way Reviewed on: 24th August 2023

Best service

I took the home insurance from policy expert . I had to call then twice since taken policy and arrange was made for engineer to attend to solve the problem . It was all done in shot period. I am happy with service. Reviewed on: 24th August 2023

Professional service

Very easy to deal with and competitive Reviewed on: 24th August 2023

Perfect Choice

Excellent value, no hassles, easy to renew and super customer service! What more can you ask for? 100% recommend to anyone! Reviewed on: 24th August 2023

Excellent service

Have been with policy expert for years, excellent customer service, very friendly and informative and really pleased with the cover offered and the price of it, great value. Reviewed on: 24th August 2023

Hassle free and value for money

Policy Expert has been insuring me for several years and at renewal time is always competitive. Reviewed on: 24th August 2023

Great value and service.

I recieved a first class service during storm damage and I am very happy to remain a customer knowing that I will get a first class service. Reviewed on: 24th August 2023

Top insurance provider

Always competitive and reasonable price. Reviewed on: 24th August 2023

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