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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

Good company reasonable prices

I have stayed with Policy Expert for a few years as they are competively priced. Reviewed on: 24th August 2023

Really easy to get the exact cover we needes

It was so straightforward to arrange and ensure we had the right cover. We were really impressed with how Policy Expert got in touch with us to check that the cover arranged was exactly what we needed - no hard sell, just to ensure we were well covered for any eventuality. Really impressed with the service and professionalism undertaken. Thank you - we have real peace of mind now we are covered with Policy Expert. Reviewed on: 24th August 2023

Amazing customer experience

Great products and amazing customer experience over many years. Reviewed on: 24th August 2023

Easy, great company

Easy home insurane and contactable company Reviewed on: 24th August 2023

Excellent service

Not only did Policy expert provide the most competitive price their customer service was second to none and the speed of which they handled my insurance was impressive, i would not hesitate to continue to use them and to refer to family and freinds, five star all round Reviewed on: 24th August 2023

Premium Cover not Premium Price

Excellent value for money.For a small extra premium you can cover your keys if lost or damaged for extra peace of mind.I have been with them for almost ten years and have had no big shocks when renewing annually Reviewed on: 24th August 2023

Fully recommend

My renewal quote came through from my last insurance company and I was shocked to see it had gone up by a third. When searching for a new quote I found Policy Expert very helpful, simple to navigate as everything is online and great value. Reviewed on: 24th August 2023

Easy and very affordable

It took about 2 minutes to fill in the form and saved me about £200! What’s not to like about this Reviewed on: 24th August 2023

Great Value for Wide Coverage

Highly recommended Policy Expert to arrange competitive home insurance with excellent limits. Reviewed on: 24th August 2023

Good value and easy to use

Good value for money even with customised insurance. Site is easy to use and understand, would definitely recommend them! Reviewed on: 24th August 2023

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