Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Professional service with competitive pricing

Thankfully i have not had to claim, but the professional and friendly service i have received as well as competitive pricing has meant i have remained a customer for a number of years. Reviewed on: 24th August 2023

Great cover great value

Good value, competitive cover. Clear easily understood documentation, peace of mind and reassuring to know I have Policy expert to turn to if I need them. Reviewed on: 24th August 2023

Renewals

Says it all...wouldn't renew if I didn't think I had had a good deal. Reviewed on: 24th August 2023

Easy to deal with

Helpful, courteous, good price, great cover Reviewed on: 24th August 2023

Great value and can tailor to your requirements

It’s all in the title. Complete cover without being ripped off. Reviewed on: 24th August 2023

Policy Experts really are the Experts

I've been with this company for insurance for many years. Extremely competitive and will provide you with the best deal. They are honest and reliable with fabulous customer service. Reviewed on: 24th August 2023

Good quality insurance

Been with you a few years no problems easy to use great value for money Reviewed on: 24th August 2023

Home building & Contents

Easy to contact, competitive pricing. Never claimed yet, but I'm not anticipating any problems if I do, by using their excellent customer services. Reviewed on: 24th August 2023

Quality service

Quality policies at affordable prices! Reviewed on: 24th August 2023

excellent service, excellent prices which are negotiable. i would not change from them.

outstanding in all departments. always courteous helpful in every way Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance (discontinued)
from Neos (inactive company) 3.29 from 3 reviews
Claims Management (discontinued)
from Kingfisher Claims Management (inactive company) 0.00 from 0 reviews
Home Insurance
from Ageas 2.51 from 36 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub