Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

Best cover no hassle home insurance

Been with Policy Expert for a number of years and they always manage to keep the renewal cost just a bit less than the previous year. That is what I call a loyalty bonus. Reviewed on: 24th August 2023

best in the business

easy polite friendly people who are easy to understand only had one claim in 40 years they sorted it easily when i needed it Reviewed on: 24th August 2023

Policy Expert, a pleasure to deal with

Good value and easy to deal with. Also very easy to speak to them on the phone. They take the hassle away. Reviewed on: 24th August 2023

Excellent

Best home insurance provider at a very good price Reviewed on: 24th August 2023

Best value - everything covered

Very easy to set up policy which was very competitive and included everything Reviewed on: 24th August 2023

Easy to deal with

Always kept informed even throughout the life of the policy. Sends reminders in very good time. You don’t have to worry about a thing. How much is that worth Reviewed on: 24th August 2023

Value

Great value given best price going when renewing Reviewed on: 24th August 2023

Great company / great service

I have used policy expert for years. Their policies are tailored, easy to understand, straight forward and user friendly. Great customer service and overall experience. Highly recommend. Reviewed on: 24th August 2023

What's not to like about them!

Thankfully we've not needed to claim against anything as yet, so can't comment on their claims procedures, but the cover offered and cost to insure is very competitive. We have already referred our parents to this company who switched to them after comparing with their existing insurer. Reviewed on: 24th August 2023

Paid in full following storm damage

The test of an insurance company is when you need to make a claim. I did make a claim following stormy winter weather and found them quickly able to approve the work. Payment was made in full approx 2 months after the claim. Overall I was very satisfied with the handling of my claim. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Emerald Life 4.78 from 27 reviews
Contents Insurance
from GetSafe 2.68 from 14 reviews
Home insurance
from AA 2.69 from 66 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub