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Policy Expert : Home insurance reviews

4.74
Based on 9,140 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Great value, no nonsence insurance

5
I managed to save 25% on my cheapest renewal quote. Such great value for the same quality insurance product. I would definitely recommend Policy Expert. Reviewed on: 24th August 2023

Value for money

5
Used policy expert recently for my insurance needs. Very easy to apply for and easy to set up. Definitely recommend to family and friends. Hopefully I won't need to make a claim. Reviewed on: 24th August 2023

Excellent cover and service

5
We have been with Policy Expert for about 5 or 6 years now. We used to be with a different well known insurance company; however, Policy Expert were able to offer equivalent cover much more cheaply. Their staff have always been very helpful when we've contacted them. Reviewed on: 24th August 2023

Best of the bunch

5
Policy Expert are three things, 1. Value for money (very important these days!) 2.Comprehensive cover 3. Easy to use websiteh Reviewed on: 24th August 2023

Best cover no hassle home insurance

5
Been with Policy Expert for a number of years and they always manage to keep the renewal cost just a bit less than the previous year. That is what I call a loyalty bonus. Reviewed on: 24th August 2023

best in the business

5
easy polite friendly people who are easy to understand only had one claim in 40 years they sorted it easily when i needed it Reviewed on: 24th August 2023

Policy Expert, a pleasure to deal with

5
Good value and easy to deal with. Also very easy to speak to them on the phone. They take the hassle away. Reviewed on: 24th August 2023

Excellent

5
Best home insurance provider at a very good price Reviewed on: 24th August 2023

Best value - everything covered

5
Very easy to set up policy which was very competitive and included everything Reviewed on: 24th August 2023

Easy to deal with

5
Always kept informed even throughout the life of the policy. Sends reminders in very good time. You don’t have to worry about a thing. How much is that worth Reviewed on: 24th August 2023

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