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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great Cover Provided

5
Top notch insurer. Really pleased with the service. Reviewed on: 24th August 2023

Policy Expert covers all my needs and more

5
Great value for money, covers all I want and more like my Bicycles and other extra contents Reviewed on: 24th August 2023

Top of the tree

5
Easy to use great service Reviewed on: 24th August 2023

Easy to use and not too many emails

5
Have been with policy expert for a number of years now - amazingly their renewal price is never ridiculous and have been able to speak to a person when needed. Very grateful for this! Thanks Reviewed on: 24th August 2023

Top Notch

5
Very informative easy to contact wide cover of insurance at a very good price. Reviewed on: 24th August 2023

Easy to do, cheap to get a good deal

4
Good to get a cheap deal knowing you have the peace of mind that you are fully covered. Reviewed on: 24th August 2023

Great value, no nonsence insurance

5
I managed to save 25% on my cheapest renewal quote. Such great value for the same quality insurance product. I would definitely recommend Policy Expert. Reviewed on: 24th August 2023

Value for money

5
Used policy expert recently for my insurance needs. Very easy to apply for and easy to set up. Definitely recommend to family and friends. Hopefully I won't need to make a claim. Reviewed on: 24th August 2023

Excellent cover and service

5
We have been with Policy Expert for about 5 or 6 years now. We used to be with a different well known insurance company; however, Policy Expert were able to offer equivalent cover much more cheaply. Their staff have always been very helpful when we've contacted them. Reviewed on: 24th August 2023

Best of the bunch

5
Policy Expert are three things, 1. Value for money (very important these days!) 2.Comprehensive cover 3. Easy to use websiteh Reviewed on: 24th August 2023

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