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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Simple and efficient

I can’t get excited by insurance but unlike Mick Jagger, I can get satisfaction! Policy Expert had lots of sound options at good prices and the purchase process was really easy Will definitely use again and recommend Reviewed on: 24th August 2023

Good Value For Money

We have had home contents insurance with this company for a significant number of years. Recently phoned them to ascertain if they would lower their quote for the coming year, to assist with the cost of living being so high. They were very helpful and understanding. Gave us a lower quote which we were happy with. Reviewed on: 24th August 2023

No issues

Never had an issue with this company Reviewed on: 24th August 2023

Quality insurance

Very impressed with the quality of covered offered ar a very competitive price. Good sustainer service and policy very easily operated via their website Reviewed on: 24th August 2023

Amazing customer services

Great service and price. Always answered any questions Reviewed on: 24th August 2023

Easy!

Everything has been easy from start to finish. No hesitation in recommending Policy Expert! Reviewed on: 24th August 2023

Exactly what we need

Affordable cover and good customer service. We are very satisfied and feel looked after. Reviewed on: 24th August 2023

Very informative

Send me very helpful emails, but don’t bombard me with useless information. Very quick and easy to deal with Reviewed on: 24th August 2023

Excellent cover and value for money

Straightforward and easy to understand insurance cover fully explained by the agent and no price increase very competitive more than pleased with policy expert would thoroughly recommend Reviewed on: 24th August 2023

Helpful and cheerful

We've been with policy expert for some years now and have had no problems Reviewed on: 24th August 2023

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