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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Amazing customer services

Great service and price. Always answered any questions Reviewed on: 24th August 2023

Easy!

Everything has been easy from start to finish. No hesitation in recommending Policy Expert! Reviewed on: 24th August 2023

Exactly what we need

Affordable cover and good customer service. We are very satisfied and feel looked after. Reviewed on: 24th August 2023

Very informative

Send me very helpful emails, but don’t bombard me with useless information. Very quick and easy to deal with Reviewed on: 24th August 2023

Excellent cover and value for money

Straightforward and easy to understand insurance cover fully explained by the agent and no price increase very competitive more than pleased with policy expert would thoroughly recommend Reviewed on: 24th August 2023

Helpful and cheerful

We've been with policy expert for some years now and have had no problems Reviewed on: 24th August 2023

Unbeatable.

Unbeatable price second year in a row. Reviewed on: 24th August 2023

Excellent service and easy to use

Have used this company for many years and have had no problems with the company Reviewed on: 24th August 2023

No fuss, peace of mind

I'm happy to ensure with Policy Expert, because everything I need to know is provided in a timely clear easy to understand manner, this is excellent service Reviewed on: 24th August 2023

The Best by Far.

As we all should I did a thorough search of all insurance companies available to me including my current provider. Policy Expert were the best by far and included everything i asked for. No need to look any further. Reviewed on: 24th August 2023

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