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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Simple good value

Good policy with reasonable increase year on year. Reviewed on: 24th August 2023

clear and effective response

friendly staff we have not claimed yet but confident we will get the best deal!!! Reviewed on: 24th August 2023

Great home insurance

Very good value and would recommend Reviewed on: 24th August 2023

Easy to use

Very easy to o use Policy Rxpett who short list the best buys saving you time to compare. Reviewed on: 24th August 2023

Quick and efficient

I needed a policy ASAP as my incumbent supplier (Gallagher) had decided to double my premium at renewal (despite no changes on the account in the entire time that we'd had it). Popped online and within a very short time, I had been quoted, bought and activated the new policy. The whole experience was quick, simple and (importantly) very reasonably priced. No-one "enjoys" searching for insurance, so this was a perfect experience. Reviewed on: 24th August 2023

Fantastic cover at a very reasonable cost

Excellent customer care. Everything was explained in detail and all my questions were answered when purchasing the policy. I am extremely satisfied with Policy Expert being my home insurance company. Reviewed on: 24th August 2023

Easy and Competitive home insurance

This is now my second year with Policy Expert - Easy to sort , competitive and peace of mind. Reviewed on: 24th August 2023

Secure home

Efficient service at a competitive price Reviewed on: 24th August 2023

Stress free, competitive pricing

Easy to use, competitive pricing and helpful advice. Reviewed on: 24th August 2023

Quick and easy

We got our policy quickly and without any fuss, we have not had to claim on it as yet so can’t comment on that yet. Reviewed on: 24th August 2023

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