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Policy Expert : Home insurance reviews

4.74
Based on 9,140 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9140)

Secure home

5
Efficient service at a competitive price Reviewed on: 24th August 2023

Stress free, competitive pricing

4
Easy to use, competitive pricing and helpful advice. Reviewed on: 24th August 2023

Quick and easy

3
We got our policy quickly and without any fuss, we have not had to claim on it as yet so can’t comment on that yet. Reviewed on: 24th August 2023

Policy Expert review

4
I found them on a comparison site. Very reasonably priced, good communication. Fortunately i haven't had to make a claim. Reviewed on: 24th August 2023

Superb

5
Good value, quick and easy, doesn't bamboozle you - will be renewing with them again next year Reviewed on: 24th August 2023

Great continual service

5
Always helpful and on hand with a can do approach. I cannot speak highly enough Reviewed on: 24th August 2023

Good value for money insurance

5
Great value insurance, easy to set up & friendly helpful staff Reviewed on: 24th August 2023

Great Service

4
Renewed with Policy Expert online as they were the cheapest I could find. I have had no issues with them. Great service all around. Reviewed on: 24th August 2023

So far so good

5
No problems setting up policy. All info available online to enable an informed choice. This is not the first time I have used them so shows confidence to return to them. I have not had to try making a claim Reviewed on: 24th August 2023

Covertastical

5
Been with them for longfmer than I can remember. Reviewed on: 24th August 2023

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