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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Reliable, get things fixed

Had to claim last year due to the storm making some of my roof collapse, responded straight away.and had the repair done fairly quickly. Reviewed on: 24th August 2023

Policy expert

Couple of years ago I became fed up with the expensive cost of home and building insurance as I rarely claimed in 40 years Discovered Policy Expert and couldn’t believe the value for money Reviewed on: 24th August 2023

Excellent service

Have had excellent service year after year. Highly recommended company. Reviewed on: 24th August 2023

Despite my renewal being higher

…I could not find a better deal on the comparison sites with the same policy details. Highly recommended. Reviewed on: 24th August 2023

Perfect

Everything we need in a house insurance Reviewed on: 24th August 2023

Quick and easy

Helpful to renew and speak to. Would recommend Reviewed on: 24th August 2023

Provide cheap home insurance

We pay for home insurance and they give us home insurance. Simple. Reviewed on: 24th August 2023

Great service and professional staff who are always willing to help

I have been with policy expert for a few years now and as always they come out on top price wise but in my previous dealings with them over the years,I have found them to be so easy, always professional and helpful in every way.Although the cost is a huge factor, the issues are when things go wrong but policy expert step up to the mark and that’s why I’ve stuck with them ever since Reviewed on: 24th August 2023

No Nonsense Straight Forward Policy at a Competitve Price

Easy and straight forward to review and renew with the assurance that I know I am getting a good value deal. Reviewed on: 24th August 2023

Great value

Easy application and great value. Hope it works if I need it. Reviewed on: 24th August 2023

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