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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Great service and professional staff who are always willing to help

I have been with policy expert for a few years now and as always they come out on top price wise but in my previous dealings with them over the years,I have found them to be so easy, always professional and helpful in every way.Although the cost is a huge factor, the issues are when things go wrong but policy expert step up to the mark and that’s why I’ve stuck with them ever since Reviewed on: 24th August 2023

No Nonsense Straight Forward Policy at a Competitve Price

Easy and straight forward to review and renew with the assurance that I know I am getting a good value deal. Reviewed on: 24th August 2023

Great value

Easy application and great value. Hope it works if I need it. Reviewed on: 24th August 2023

Simple good value

Good policy with reasonable increase year on year. Reviewed on: 24th August 2023

clear and effective response

friendly staff we have not claimed yet but confident we will get the best deal!!! Reviewed on: 24th August 2023

Great home insurance

Very good value and would recommend Reviewed on: 24th August 2023

Easy to use

Very easy to o use Policy Rxpett who short list the best buys saving you time to compare. Reviewed on: 24th August 2023

Quick and efficient

I needed a policy ASAP as my incumbent supplier (Gallagher) had decided to double my premium at renewal (despite no changes on the account in the entire time that we'd had it). Popped online and within a very short time, I had been quoted, bought and activated the new policy. The whole experience was quick, simple and (importantly) very reasonably priced. No-one "enjoys" searching for insurance, so this was a perfect experience. Reviewed on: 24th August 2023

Fantastic cover at a very reasonable cost

Excellent customer care. Everything was explained in detail and all my questions were answered when purchasing the policy. I am extremely satisfied with Policy Expert being my home insurance company. Reviewed on: 24th August 2023

Easy and Competitive home insurance

This is now my second year with Policy Expert - Easy to sort , competitive and peace of mind. Reviewed on: 24th August 2023

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