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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

clear and effective response

friendly staff we have not claimed yet but confident we will get the best deal!!! Reviewed on: 24th August 2023

Great home insurance

Very good value and would recommend Reviewed on: 24th August 2023

Easy to use

Very easy to o use Policy Rxpett who short list the best buys saving you time to compare. Reviewed on: 24th August 2023

Quick and efficient

I needed a policy ASAP as my incumbent supplier (Gallagher) had decided to double my premium at renewal (despite no changes on the account in the entire time that we'd had it). Popped online and within a very short time, I had been quoted, bought and activated the new policy. The whole experience was quick, simple and (importantly) very reasonably priced. No-one "enjoys" searching for insurance, so this was a perfect experience. Reviewed on: 24th August 2023

Fantastic cover at a very reasonable cost

Excellent customer care. Everything was explained in detail and all my questions were answered when purchasing the policy. I am extremely satisfied with Policy Expert being my home insurance company. Reviewed on: 24th August 2023

Easy and Competitive home insurance

This is now my second year with Policy Expert - Easy to sort , competitive and peace of mind. Reviewed on: 24th August 2023

Secure home

Efficient service at a competitive price Reviewed on: 24th August 2023

Stress free, competitive pricing

Easy to use, competitive pricing and helpful advice. Reviewed on: 24th August 2023

Quick and easy

We got our policy quickly and without any fuss, we have not had to claim on it as yet so can’t comment on that yet. Reviewed on: 24th August 2023

Policy Expert review

I found them on a comparison site. Very reasonably priced, good communication. Fortunately i haven't had to make a claim. Reviewed on: 24th August 2023

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