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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Very competitive pricing

When our insurance came up for renewal our previous insurer had increased their renewal by around 25% without explanation. After carrying out in depth research we found that Policy Expert offered similar levels of cover for less than last years premium. Very pleased with the ease of contacting Policy Expert and their online access. Reviewed on: 24th August 2023

Excellent

Prompt and efficient customer service and competitive prices. Reviewed on: 24th August 2023

Great Value

Using comparison websites and researching cover that exactly met my needs Policy Expert was the most competitive and considerably less than my current provider with equal cover. Reviewed on: 24th August 2023

Excellent Value

They have provided superb value for my house insurance Reviewed on: 24th August 2023

The best insurance company

Very reasonable prices and they keep you updated with what's going on well worth it Reviewed on: 24th August 2023

No nonsense insurance

This is a painless experience from start to finish. 100% recommend Reviewed on: 24th August 2023

Haven't had to use but

...it was cheap and easy to purchase. Hopefully they have good customer service if I ever need them. Reviewed on: 24th August 2023

Amazing customer service and

Used this company multiple times, and don't intend changing. Very helpful and price is always notched to my cheapest quote. Well done to everyone. Jeep up your excellent service Reviewed on: 24th August 2023

Reliable, helpful, straightforward

I moved house and transferred my policy with the help of an odviser on the phone. Process was easy and straightforward, rice was good and adviser was friendly and helpful . Reviewed on: 24th August 2023

Home and contents insurance

Very pleased with policy expert would definitely recommend Reviewed on: 24th August 2023

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