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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

The Best by Far.

5
As we all should I did a thorough search of all insurance companies available to me including my current provider. Policy Expert were the best by far and included everything i asked for. No need to look any further. Reviewed on: 24th August 2023

Great Cover Provided

5
Top notch insurer. Really pleased with the service. Reviewed on: 24th August 2023

Policy Expert covers all my needs and more

5
Great value for money, covers all I want and more like my Bicycles and other extra contents Reviewed on: 24th August 2023

Top of the tree

5
Easy to use great service Reviewed on: 24th August 2023

Easy to use and not too many emails

5
Have been with policy expert for a number of years now - amazingly their renewal price is never ridiculous and have been able to speak to a person when needed. Very grateful for this! Thanks Reviewed on: 24th August 2023

Top Notch

5
Very informative easy to contact wide cover of insurance at a very good price. Reviewed on: 24th August 2023

Easy to do, cheap to get a good deal

4
Good to get a cheap deal knowing you have the peace of mind that you are fully covered. Reviewed on: 24th August 2023

Great value, no nonsence insurance

5
I managed to save 25% on my cheapest renewal quote. Such great value for the same quality insurance product. I would definitely recommend Policy Expert. Reviewed on: 24th August 2023

Value for money

5
Used policy expert recently for my insurance needs. Very easy to apply for and easy to set up. Definitely recommend to family and friends. Hopefully I won't need to make a claim. Reviewed on: 24th August 2023

Excellent cover and service

5
We have been with Policy Expert for about 5 or 6 years now. We used to be with a different well known insurance company; however, Policy Expert were able to offer equivalent cover much more cheaply. Their staff have always been very helpful when we've contacted them. Reviewed on: 24th August 2023

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