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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Paid in full following storm damage

The test of an insurance company is when you need to make a claim. I did make a claim following stormy winter weather and found them quickly able to approve the work. Payment was made in full approx 2 months after the claim. Overall I was very satisfied with the handling of my claim. Reviewed on: 24th August 2023

Brilliant!

Good service, friendly staff. Fortunately not had to claim but would feel comfortable knowing that Id be taken care of if I needed to. Reviewed on: 24th August 2023

Professional service with competitive pricing

Thankfully i have not had to claim, but the professional and friendly service i have received as well as competitive pricing has meant i have remained a customer for a number of years. Reviewed on: 24th August 2023

Great cover great value

Good value, competitive cover. Clear easily understood documentation, peace of mind and reassuring to know I have Policy expert to turn to if I need them. Reviewed on: 24th August 2023

Renewals

Says it all...wouldn't renew if I didn't think I had had a good deal. Reviewed on: 24th August 2023

Easy to deal with

Helpful, courteous, good price, great cover Reviewed on: 24th August 2023

Great value and can tailor to your requirements

It’s all in the title. Complete cover without being ripped off. Reviewed on: 24th August 2023

Policy Experts really are the Experts

I've been with this company for insurance for many years. Extremely competitive and will provide you with the best deal. They are honest and reliable with fabulous customer service. Reviewed on: 24th August 2023

Good quality insurance

Been with you a few years no problems easy to use great value for money Reviewed on: 24th August 2023

Home building & Contents

Easy to contact, competitive pricing. Never claimed yet, but I'm not anticipating any problems if I do, by using their excellent customer services. Reviewed on: 24th August 2023

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