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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Easily the best provider.

Got my renewal notice quick chat with customer services, as a returning customer. Really got a better deal. Reviewed on: 24th August 2023

Great price easy set up

My insurer increased my premium by 25% and wouldn’t move on price policy expert gave better cover for better price than I paid last year easy to action online all docs received by E mail quickly . Would recommend to anyone Reviewed on: 24th August 2023

Thumbs up every time

Helpful staff, good competitive prices. Would highly recommend every time Reviewed on: 24th August 2023

Good Customer Service

I have had no issues with my policy. Communication has been positive any time I have had to make contact. Regular updates are provided via email. This is my second year with Policy Expert. Reviewed on: 24th August 2023

Good service

No paperwork, everything online as and when you need it . People need to accept change as masses of paperwork at home to file is a waste of paper and effort, so saves trees and energy which can only be a good thing. Reviewed on: 24th August 2023

Five star cover. One star prices

Loved the service, cover and flexible payment options for my policy. Making changes only takes a few seconds via online chat and totally stress free. Thumbs up from me. Reviewed on: 24th August 2023

The best

Easy to deal with and the best prices Thanks Reviewed on: 24th August 2023

Best value for money

No nonsense, clear policy and very clear cover. The best policy I have found at the best price. Reviewed on: 24th August 2023

First Class

Always competitive prices and very easy to deal with. Would recommend trying them out Reviewed on: 24th August 2023

BEST VALUE HOME INSURANCE

This is my second Year with nPolicy Expert and they still remain one of the best Home Insurance Policies on the market and definitely value for money. I compared them with lots of other Insurers but was hard pressed to find anything that offered so much for so little. Thank you Plicy Expert. Reviewed on: 24th August 2023

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