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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good service

No paperwork, everything online as and when you need it . People need to accept change as masses of paperwork at home to file is a waste of paper and effort, so saves trees and energy which can only be a good thing. Reviewed on: 24th August 2023

Five star cover. One star prices

Loved the service, cover and flexible payment options for my policy. Making changes only takes a few seconds via online chat and totally stress free. Thumbs up from me. Reviewed on: 24th August 2023

The best

Easy to deal with and the best prices Thanks Reviewed on: 24th August 2023

Best value for money

No nonsense, clear policy and very clear cover. The best policy I have found at the best price. Reviewed on: 24th August 2023

First Class

Always competitive prices and very easy to deal with. Would recommend trying them out Reviewed on: 24th August 2023

BEST VALUE HOME INSURANCE

This is my second Year with nPolicy Expert and they still remain one of the best Home Insurance Policies on the market and definitely value for money. I compared them with lots of other Insurers but was hard pressed to find anything that offered so much for so little. Thank you Plicy Expert. Reviewed on: 24th August 2023

Fair and straight forward quotation

Easy website and clear instructions to obtain quote Reviewed on: 24th August 2023

Reliable Insurance

I have found policy expert to be reliable and very competitive. Reviewed on: 24th August 2023

Hassle free insurance

Taking out my policy was a simple process and I couldn’t recommend them enough Reviewed on: 24th August 2023

Policy expert insurance

Found it very easy to sort out my car insurance plus house and contents on line and to my satisfaction. I have to watch my pennies these days so to get what I wanted for a reasonable amount of money made me very happy. I would recommend policy experts to everyone. Reviewed on: 24th August 2023

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