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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Quality service

Quality policies at affordable prices! Reviewed on: 24th August 2023

excellent service, excellent prices which are negotiable. i would not change from them.

outstanding in all departments. always courteous helpful in every way Reviewed on: 24th August 2023

Excellent service

Really easy to set up and communication is great when needed. Reviewed on: 24th August 2023

Home Insurance delight

With the cost of living we were so happy to find home insurance that has robust cover for less. We have been let down previous insurance companies. Happy to have a name we trust (they used to cover students 20 years ago) and get all the extras covered for our family needs Reviewed on: 24th August 2023

Great insurance provider

Easy website to navigate, great customer service. Would highly recommend. Reviewed on: 24th August 2023

No fuss or time wasting.

My policy suits me down to the point. No fuss or time wasting through the whole prove process and the premium is more than fair. Reviewed on: 24th August 2023

A quick and easy solution

I find policy expert to be quick and easy. A good insurer based on my experience. Reviewed on: 24th August 2023

Easily the best provider.

Got my renewal notice quick chat with customer services, as a returning customer. Really got a better deal. Reviewed on: 24th August 2023

Great price easy set up

My insurer increased my premium by 25% and wouldn’t move on price policy expert gave better cover for better price than I paid last year easy to action online all docs received by E mail quickly . Would recommend to anyone Reviewed on: 24th August 2023

Thumbs up every time

Helpful staff, good competitive prices. Would highly recommend every time Reviewed on: 24th August 2023

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