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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Fair and straight forward quotation

Easy website and clear instructions to obtain quote Reviewed on: 24th August 2023

Reliable Insurance

I have found policy expert to be reliable and very competitive. Reviewed on: 24th August 2023

Hassle free insurance

Taking out my policy was a simple process and I couldn’t recommend them enough Reviewed on: 24th August 2023

Policy expert insurance

Found it very easy to sort out my car insurance plus house and contents on line and to my satisfaction. I have to watch my pennies these days so to get what I wanted for a reasonable amount of money made me very happy. I would recommend policy experts to everyone. Reviewed on: 24th August 2023

Excellent policy

The policy caters for all our needs. Reviewed on: 24th August 2023

A very efficient customer service department.

Contacted the CSD to check on my policy, very quick and efficient with the answers, but sadly not the news I wanted to hear. Reviewed on: 24th August 2023

Good service

Great service. Easily renewed for anorher year. Reviewed on: 24th August 2023

Top Marks

I have chosen Policy Expert again for the 3rd year. They helped me understand the claim process last year when I had an underground leak. I started the claim online but was still able to speak to a 'Real Person' when I got upset and confused. Very easy and understanding to deal with. Reviewed on: 24th August 2023

Excellent service

Extremely helpful easy online applications form Reviewed on: 24th August 2023

Policy Expert - Best Home Insurance

Policy Expert is the Best Home Insurance provider I have used in the many years of having building and content insurance. This is the reason why I renewed with them yet again as the cover itself is great and the customer service second to none. Reviewed on: 24th August 2023

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