Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

Excellent policy

The policy caters for all our needs. Reviewed on: 24th August 2023

A very efficient customer service department.

Contacted the CSD to check on my policy, very quick and efficient with the answers, but sadly not the news I wanted to hear. Reviewed on: 24th August 2023

Good service

Great service. Easily renewed for anorher year. Reviewed on: 24th August 2023

Top Marks

I have chosen Policy Expert again for the 3rd year. They helped me understand the claim process last year when I had an underground leak. I started the claim online but was still able to speak to a 'Real Person' when I got upset and confused. Very easy and understanding to deal with. Reviewed on: 24th August 2023

Excellent service

Extremely helpful easy online applications form Reviewed on: 24th August 2023

Policy Expert - Best Home Insurance

Policy Expert is the Best Home Insurance provider I have used in the many years of having building and content insurance. This is the reason why I renewed with them yet again as the cover itself is great and the customer service second to none. Reviewed on: 24th August 2023

Very friendly, professional and Value for Money

Great prices, very competitive, with great service. What's not to like... Reviewed on: 24th August 2023

quick and easy

Very straight forwards and had everything I needed, clearly laid out. Reviewed on: 24th August 2023

Great Company

Have used them for two years now. Fair price and excellent insurance cover Reviewed on: 24th August 2023

Best home insurance

Effortless communication a pleasure to deal with. Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Barclays 3.46 from 37 reviews
Insurance
from Earl Shilton Building Society 0.00 from 0 reviews
Home Insurance
from Howden 4.87 from 7 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub