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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Good Customer Service

I have had no issues with my policy. Communication has been positive any time I have had to make contact. Regular updates are provided via email. This is my second year with Policy Expert. Reviewed on: 24th August 2023

Good service

No paperwork, everything online as and when you need it . People need to accept change as masses of paperwork at home to file is a waste of paper and effort, so saves trees and energy which can only be a good thing. Reviewed on: 24th August 2023

Five star cover. One star prices

Loved the service, cover and flexible payment options for my policy. Making changes only takes a few seconds via online chat and totally stress free. Thumbs up from me. Reviewed on: 24th August 2023

The best

Easy to deal with and the best prices Thanks Reviewed on: 24th August 2023

Best value for money

No nonsense, clear policy and very clear cover. The best policy I have found at the best price. Reviewed on: 24th August 2023

First Class

Always competitive prices and very easy to deal with. Would recommend trying them out Reviewed on: 24th August 2023

BEST VALUE HOME INSURANCE

This is my second Year with nPolicy Expert and they still remain one of the best Home Insurance Policies on the market and definitely value for money. I compared them with lots of other Insurers but was hard pressed to find anything that offered so much for so little. Thank you Plicy Expert. Reviewed on: 24th August 2023

Fair and straight forward quotation

Easy website and clear instructions to obtain quote Reviewed on: 24th August 2023

Reliable Insurance

I have found policy expert to be reliable and very competitive. Reviewed on: 24th August 2023

Hassle free insurance

Taking out my policy was a simple process and I couldn’t recommend them enough Reviewed on: 24th August 2023

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