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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Very friendly, professional and Value for Money

Great prices, very competitive, with great service. What's not to like... Reviewed on: 24th August 2023

quick and easy

Very straight forwards and had everything I needed, clearly laid out. Reviewed on: 24th August 2023

Great Company

Have used them for two years now. Fair price and excellent insurance cover Reviewed on: 24th August 2023

Best home insurance

Effortless communication a pleasure to deal with. Reviewed on: 24th August 2023

Great company

Quick cheap quote no messing no hassle Reviewed on: 24th August 2023

Excellent company to deal with

Easy company to get in touch with, easy to discuss potential issues before committing to a claim! Team are always happy to help Reviewed on: 24th August 2023

Quality Home Insurance

Robust coverage at at reasonable price Have recommended to others Reviewed on: 24th August 2023

Saved me money on my home insurance

Contacted my regular insurance to add buildings cover to existing policy. They wanted an absolute fortune so I had a quote from this company it had the high level of cover I needed at a competitive price Reviewed on: 24th August 2023

Great communication

So far I have experienced Avery professional and efficient service having never had to claim to just recently making a claim for issues with our house structure. The communication has been excellent so far. Reviewed on: 24th August 2023

Prompt Service

The whole experience is very smooth and professional. Reviewed on: 24th August 2023

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