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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Great value!

Comprehensive polices and competitive prices. Reviewed on: 24th August 2023

Doesnt pay up when there is damage to your home

My roof was started leaking. As a customer of 5 years and no claims i thought it would be taken care of. I was told no, they dont cover for leaks and i would need to sort myself …now i need to find 2k to repair a crack in the lead gully of the roof. Reviewed on: 24th August 2023

No Nonsense Insurance

I have used Policy Expert on several occasions. Simple application and very economical. Reviewed on: 24th August 2023

The prices are reasonable

The prices are reasonable and you can haggle a little, not had to make a claim since joining them so that will be the test.. Reviewed on: 24th August 2023

No nonsense insurance, easy to set up

No complicated jargon, have not had to make a claim but feel comfortable knowing that if I did it would be handled quickly Reviewed on: 24th August 2023

Excellent and have recommended

I like the ease, the fact it's clear and you can access your policy without any hassle! Reviewed on: 24th August 2023

Great company

Never any problems when renewing always competitive Reviewed on: 24th August 2023

No problems

I like it when things are straight forward, I don't want to spend a lot of time on insurance, and boring things like that just quick and painless, and these guys are. Reviewed on: 24th August 2023

Great insurance, great service

The price is great for the cover I get, Reviewed on: 24th August 2023

Great Cover at a Competitive Price

The policy cover was exactly what we needed at a very competitive price. Reviewed on: 24th August 2023

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