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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Best home insurance

Effortless communication a pleasure to deal with. Reviewed on: 24th August 2023

Great company

Quick cheap quote no messing no hassle Reviewed on: 24th August 2023

Excellent company to deal with

Easy company to get in touch with, easy to discuss potential issues before committing to a claim! Team are always happy to help Reviewed on: 24th August 2023

Quality Home Insurance

Robust coverage at at reasonable price Have recommended to others Reviewed on: 24th August 2023

Saved me money on my home insurance

Contacted my regular insurance to add buildings cover to existing policy. They wanted an absolute fortune so I had a quote from this company it had the high level of cover I needed at a competitive price Reviewed on: 24th August 2023

Great communication

So far I have experienced Avery professional and efficient service having never had to claim to just recently making a claim for issues with our house structure. The communication has been excellent so far. Reviewed on: 24th August 2023

Prompt Service

The whole experience is very smooth and professional. Reviewed on: 24th August 2023

Great value!

Comprehensive polices and competitive prices. Reviewed on: 24th August 2023

Doesnt pay up when there is damage to your home

My roof was started leaking. As a customer of 5 years and no claims i thought it would be taken care of. I was told no, they dont cover for leaks and i would need to sort myself …now i need to find 2k to repair a crack in the lead gully of the roof. Reviewed on: 24th August 2023

No Nonsense Insurance

I have used Policy Expert on several occasions. Simple application and very economical. Reviewed on: 24th August 2023

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