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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Very easy company to deal with

5
Very easy company to deal with. Good insurance cover for a very competitive price. No issues at all. Reviewed on: 24th August 2023
Gemma Waddell's avatar
Gemma Waddell

Hassle Free Insurance

5
So easy to apply for Home Insurance and renew annually, 5* Reviewed on: 24th August 2023
Alan Armour 's avatar
Alan Armour

Easy to understand and fantastic communication

5
Just great all round very clear and easy to understand paperwork and a service team that were top notch with my renewal would highly recommend. Reviewed on: 24th August 2023
Jpeccles's avatar
Jpeccles

Policy Expert Review

5
Great value home insurance cover. Reviewed on: 24th August 2023
Andrew Mercier's avatar
Andrew Mercier

Amazing company

5
Very easy to contact with any queries and by far the most reasonable. Reviewed on: 24th August 2023
Anne Beadle 's avatar
Anne Beadle

Value for money

5
Despite being advised about auto renewal of insurance. I did not hesitate to renew with Policy Expert. They have given ne value for money & piece of mind for the last few years. I look forward to being a customer for the future. Reviewed on: 24th August 2023
Carpet's avatar
Carpet

Great service

5
Very competitive pricing and great service Reviewed on: 24th August 2023
Mark Wood's avatar
Mark Wood

No hassle service

5
Renewed with Policy Expert after phone call to discuss the new terms and I was very happy with the price we agreed on top class customer service I have and will recommend Policy Expert to my friends and family Reviewed on: 24th August 2023
stephen lumb's avatar
stephen lumb

Fast efficient and easy to arrange

5
Fast efficient and easy to arrange Reviewed on: 24th August 2023
Thomas O'neill's avatar
Thomas O'neill

Help with home insurance when I moved

5
Staff were really helpful in arranging insurance for my new property from exchange of contracts then automatically cancelling the insurance on the existing property on completion and refunding the difference Reviewed on: 24th August 2023
Yvonne 's avatar
Yvonne

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