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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Manageable Home Insurance

I find my home insurance with Policy Export easy to manage and a realistic price. Reviewed on: 24th August 2023

Easy with good cover

Easy to get a quote with comprehensive cover available at affordable price Reviewed on: 24th August 2023

Best Insurance Company

Policy Expert are a very slick and easy to deal with company. The annual renew process is quick and clear. Compedative price and excellent cover. Terry Jones. Reviewed on: 24th August 2023

Quick competitive quotation

The website was so easy to use to quickly calculate the best option for me, and the price was very competitive compared to other companies ***** Reviewed on: 24th August 2023

Excellent service

Never any issues and premium always competitive Reviewed on: 24th August 2023

The Best Insurance Around!!!

I can honestly say that Policy Expert go the extra mile to accommodate my Home Insurance requirements, including many extras as standard. This is my third consecutive year with them - exceptional for me as I usually have to hunt around for the best deals at each & every renewal. In my second year with Policy Expert, a lovely young adviser guided me through my essentials, the proceeded to add the extras, plus a discount for good measure. I won't be looking to leave them for a while to come if that's typical of their customer service. In my third year of cover, it was one of those peculiar periods when my premium increased in line with every other company I tried - then I just decided to stay put for another year and see how well they perform against all of the competition out there!!! Reviewed on: 24th August 2023

Uncomplicated insurance that doesn't cost a fortune

The best I can say about any insurance company is that they provide the insurance you've paid for when you need it without complications or hassle. Policy Expert do just that. I've noticed that lots of insurance companies will slowly increase their policy renewals over the years. Ours has stayed very close to it's original value. So you feel there is some benefit to being loyal. Reviewed on: 24th August 2023

No one better

I always check other insurance companies but I have never found any better and the price for the cover you get is excellent Reviewed on: 24th August 2023

Policy expert Excellent compsny

Been a customer with policy expert for a number of years, never had any issues and customer service is excellent Reviewed on: 24th August 2023

Very easy company to deal with

Very easy company to deal with. Good insurance cover for a very competitive price. No issues at all. Reviewed on: 24th August 2023

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