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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Uncomplicated insurance that doesn't cost a fortune

The best I can say about any insurance company is that they provide the insurance you've paid for when you need it without complications or hassle. Policy Expert do just that. I've noticed that lots of insurance companies will slowly increase their policy renewals over the years. Ours has stayed very close to it's original value. So you feel there is some benefit to being loyal. Reviewed on: 24th August 2023

No one better

I always check other insurance companies but I have never found any better and the price for the cover you get is excellent Reviewed on: 24th August 2023

Policy expert Excellent compsny

Been a customer with policy expert for a number of years, never had any issues and customer service is excellent Reviewed on: 24th August 2023

Very easy company to deal with

Very easy company to deal with. Good insurance cover for a very competitive price. No issues at all. Reviewed on: 24th August 2023

Hassle Free Insurance

So easy to apply for Home Insurance and renew annually, 5* Reviewed on: 24th August 2023

Easy to understand and fantastic communication

Just great all round very clear and easy to understand paperwork and a service team that were top notch with my renewal would highly recommend. Reviewed on: 24th August 2023

Policy Expert Review

Great value home insurance cover. Reviewed on: 24th August 2023

Amazing company

Very easy to contact with any queries and by far the most reasonable. Reviewed on: 24th August 2023

Value for money

Despite being advised about auto renewal of insurance. I did not hesitate to renew with Policy Expert. They have given ne value for money & piece of mind for the last few years. I look forward to being a customer for the future. Reviewed on: 24th August 2023

Great service

Very competitive pricing and great service Reviewed on: 24th August 2023

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