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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good insurance

5
Simple, straightforward and easy to deal with. Great valu cover Reviewed on: 24th August 2023

Competitive pricing

5
Good value and easy to deal with. Reviewed on: 24th August 2023

Policy expert is great

5
Policy expert saved me loads of money. Would definately recommended Reviewed on: 24th August 2023

Excellent company

5
Excellent service from a very efficient company Reviewed on: 24th August 2023

Clear and concise

5
Everything about my dealings with Policy expert was straight forward and great value for money l feel they are a company that you can trust Reviewed on: 24th August 2023

Excellent

5
Excellent professional service. Easily explained and fully comfortable. Reviewed on: 24th August 2023

2nd year holder

5
I never renew with the same company but there was no doubt I would this time. Reviewed on: 24th August 2023

Good service and price

5
Luckily never had to make a claim but, happy with the service the company provides. Reviewed on: 24th August 2023

Top insurance provider

5
Very easy to set up , staff very polite and explain everything and help choosing correct cover for my needs . Reviewed on: 24th August 2023

Hassle free company

5
Cannot complain with service I have had from Policy Expert. Everything sorted swiftly and without hiccups. Reviewed on: 24th August 2023

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