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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,140 reviews, last reviewed 17th Jul 2026
300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9140)

2nd year holder

5
I never renew with the same company but there was no doubt I would this time. Reviewed on: 24th August 2023
Sarah louise 's avatar
Sarah louise

Good service and price

5
Luckily never had to make a claim but, happy with the service the company provides. Reviewed on: 24th August 2023
Elizabeth Martindale's avatar
Elizabeth Martindale

Top insurance provider

5
Very easy to set up , staff very polite and explain everything and help choosing correct cover for my needs . Reviewed on: 24th August 2023
Garry Trickett 's avatar
Garry Trickett

Hassle free company

5
Cannot complain with service I have had from Policy Expert. Everything sorted swiftly and without hiccups. Reviewed on: 24th August 2023
Adam Wilson's avatar
Adam Wilson

Excellent service

5
Very pleased with my home insurance with Policy Expert and have recommended to friends. They are customer focused Reviewed on: 24th August 2023
Elaine Clough's avatar
Elaine Clough

Great company

5
Super helpful with claim, that meant I renewed Reviewed on: 24th August 2023
Daniel Loosley's avatar
Daniel Loosley

Great value and great service

4
Had to make a couple of changes half way through the year and the customer service was excellent - friendly and quick Reviewed on: 24th August 2023
Heidi Martin's avatar
Heidi Martin

Customer service

5
I have been with this company for a number of years now and always found the procedure easy to access and any queries delt with both polite and professional Reviewed on: 24th August 2023
David Langley 's avatar
David Langley

Exactly what they say they are

5
Really easy to sort out insurance, quick to send the documents and were by far the most affordable without scrmping on the necessaries. Easy to communicate with from start to finish. Would highly recommend. Reviewed on: 24th August 2023
Laura Stanworth's avatar
Laura Stanworth

Great service

5
When I had a blocked toilet waste pipe policyexpert were fantastic. I love the free home emergency cover for free gives me great piece of mind. Not the cheapest quote but you get what you pay for with these guys I would highly recommend to anyone Reviewed on: 24th August 2023
David K (daknight)'s avatar
David K (daknight)

Review Policy Expert : Home insurance now

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