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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good quick customer service

Policy expert have always been well priced and all very quick to do can see everything via email perfect Reviewed on: 24th August 2023

Does what it's supposed to

Been using policy expert for a couple of years now, does what it's supposes to no worries Reviewed on: 24th August 2023

Great policy, fantastic prices and friendly customer services

Policy expert offer a great home insurance policy at a very competative rate. The customer service team are very helpful and friendly whenever called upon. Reviewed on: 24th August 2023

Great company

We have numerous insurance policies with Policy Expert and have always found them to be competitively priced and on the occasion we have had a query the team were friendly and answered all of our questions. Reviewed on: 24th August 2023

Home insurance you can trust

Easy to see what you are buying, no hidden extras Reviewed on: 24th August 2023

Great service at a great price

After searching for the best home insurance, I came across Policy Expert. Offering comprehensive cover with everything needed at great prices. The process was quick & simple to start the policy & I've had nothing but great customer service from them. 100% reccomend. Reviewed on: 24th August 2023

Easy to deal with and extremely competitive

I've been with policy expert for years. They are very easy to deal with . Happy to help, and extremely competitive. Would fully recommend. Reviewed on: 24th August 2023

Efficient & value for money

Been with policy expert for 3 years. Always come out top on comparison websites! Value for money. Good communication and prompt response. Reviewed on: 24th August 2023

Professional service at a competitive price.

Policy expert go the extra mile to make there customers smile . Reviewed on: 24th August 2023

Competitive Prices and Great Service

Every year I am able to get a competitive price in comparison to other insurance. Thankfully we haven't had to use the policy but there are added extras that give us comfort and would use again! Reviewed on: 24th August 2023

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