Write a review

Newsletter

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

View other Policy Expert products

4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent all round

Policy expert are very easy to deal with and make everything clear and easy to understand. I definitely recommend them often. The customer service is excellent Reviewed on: 24th August 2023

Good, does the job!

Home insurance with Policy Expert. My home is insured because of Policy Expert. Policy Expert insures my home. With Policy Expert my home is insured. Thanks for coming to my Ted Talk. Reviewed on: 24th August 2023

great

i saved over £150 by moving to Policy Expert,the little contact i have had with them has been quick response,attentive and polite Reviewed on: 24th August 2023

Value for money, quick response

Explained clearly, and staff were very pleasant Reviewed on: 24th August 2023

Great service

Great service - quick and easy to complete and great value for money!!! Reviewed on: 24th August 2023

Simple policy

Easy policy with simple terms. I've always had a great experience with these guys, so much so that I've come back 3 times for different policies Reviewed on: 24th August 2023

Great

Good service, good communication, no complaints. Reviewed on: 24th August 2023

Well Done policy expert

I’m using Policy Expert 4th year in the row;always excellent customer service;plenty of choices;competitive in price etc…Well done YOU!! Reviewed on: 24th August 2023

Would highly recommend

The whole process was very easy, and the customer service experience was really clear and helpful. I was very happy to renew for a second year with them. Reviewed on: 24th August 2023

Great customer service

Very quick to answer the phone, good prices. No hidden charges. Overall great insurance Reviewed on: 24th August 2023

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home Insurance
from Post Office 2.32 from 55 reviews
Insurance
from Vernon Building Society 4.42 from 12 reviews
Tenant Insurance
from Husmus 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.68 from 5027 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub