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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great value policy

Easy process and happy with the service Reviewed on: 24th August 2023

Best price and easy

Cheapest price for the best cover, also got my nhs discount. Was quick and easy to apply for and my renewal quote was great so renewed for another year. Reviewed on: 24th August 2023

Cracking Price With Great Customer Service

I bought their home insurance policy via a comparison site.. After purchase, I had a couple of questions. Gave them a call and the call centre agent couldn't be more helpful. Luckily I haven't had a claim yet but the way they dealt with my boomer questions leads me to believe they'll be just as helpful. Reviewed on: 24th August 2023

Great insurance

Every claim paid with no hassle Reviewed on: 24th August 2023

Simple and easy to use

Very simple and straightforward Reviewed on: 24th August 2023

Great prices every year!!

I feel that Policy Expert look after their existing customers as much as new customers, prices are always great and policy is very comprehensive Reviewed on: 24th August 2023

5*

Great responsive company! Never had any issues with them and have been easy to contact. Reviewed on: 24th August 2023

Great value for money

The policy I've chosen is by fat the best value for money in comparison to all other providers! Reviewed on: 24th August 2023

Excellent

Brilliant company, great customer service and value for money Reviewed on: 24th August 2023

Insurance

Great home insurance great price. Friendly staff Reviewed on: 24th August 2023

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