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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy company to deal with

I found them easy to deal with and good communication Reviewed on: 24th August 2023

Simple

Simple organisation to deal with, clear and policy terms (I didn't made a claim so just the sales side so far) Reviewed on: 24th August 2023

So far so good

Easy enough process and a very good premium price, so can't complain so far. Reviewed on: 24th August 2023

Excellent insurance

Excellent insurance, we had a claim with them a number of years ago, settled fast and efficiently Reviewed on: 24th August 2023

Good price and website easy to use

Policy Expert are competitively priced and their website is very easy to navigate Reviewed on: 24th August 2023

Quick and easy process

When looking for home insurance, i came across Policy Expert. They had all the credentials i needed from a company. They are always polite and helpful. I would definitely recommend them Reviewed on: 24th August 2023

they've been great, really reasonably priced and very helpful

Always helpful, and willing to support, with reasonably priced contract Reviewed on: 24th August 2023

Value for money and service

Very competively priced and you have the options to add-on extras like Emergency Cover which I have had to use in the past and the service on the phone to help with resolve the situation was excellent. Would highly recommend. Reviewed on: 24th August 2023

Great company!

Great company, very competitive. Been with them several years now. Nice and easy to deal with. Great customer service. Highly recommend! Reviewed on: 24th August 2023

Excellent

Very good customer service and very good price Reviewed on: 24th August 2023

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