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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Competitive prices

5
I can't find a better deal for my home insurance and have been with Policy Expert for a few years now. They keep you up to date with good communication without spamming you. Reviewed on: 15th September 2022

good prices

4
Cheaper than any other comparable quote that I could find. Reviewed on: 15th September 2022

Mrs m wilson

5
I have both my house and car insurance with policy expert for several continues years - They are not only efficient but also have patience with the older generation by taking time to explain the policy in great detail at our speed and also making sure by encouraging us by prompting us should we may have forgot to ask - enshouring we have understood what we are signing up to - ( not being pressurised ) so we have an pleasure experience Reviewed on: 15th September 2022

No problems

4
Having already been a customer for car insurance I was fairly confident that the “home” policy would be easy to understand. This I think is most important when buying insurances on-line. Policy Expert gives me that confidence Reviewed on: 15th September 2022

Easy

5
Straight-foward website for getting a quote Reviewed on: 15th September 2022

Simple and strait forward

4
Simple and strait forward covered all i needed in my home insurance at cost i could afford will defiantly renew with them Reviewed on: 15th September 2022

Fantastic

5
No messing , easy to set up and all documentation was sorted asap. Reviewed on: 15th September 2022

Happy customer!

5
Great service and customer care. Now have car insurance too Reviewed on: 15th September 2022

Excellent service

5
Very nice and friendly to deal with. Also explained all questions clearly Reviewed on: 15th September 2022

Great service

5
Great service quick and easy to set up and receive all the information needed quickly. Would recommend to friends and family Reviewed on: 15th September 2022

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