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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Safe house

I used a price comparison site for insurance. I priced lots company's And policy expert had the best balance of price and cover..and easy to arrange. Reviewed on: 15th September 2022

Well deserved

Excellent service , this is a company that cares about the ordinary run of the mill person, who in this day and age has to be careful about money and the cost of keeping afloat! Who knows just what’s needed for the individual insurance policy without to many big words and frills . Reviewed on: 15th September 2022

Efficient and clear

Policy Expert communicates well with me and offers a fair price. Reviewed on: 15th September 2022

Great value

Made buying home Insurance so easy and one bill I'm happy to pay it's so low Reviewed on: 15th September 2022

Poor service

Would not recommend. Will not be renewing Reviewed on: 15th September 2022

Excellent

Great experience! Happy with the product and services. Great prices Reviewed on: 15th September 2022

Outstanding

Never had a claim but I know that if I ever had to policy expert would be fair Reviewed on: 15th September 2022

Competitive premiums

Easy to navigate website. Competitive rates for comparable policies. Will use again. Reviewed on: 15th September 2022

Easy, fuss-free and competitively priced

Quick and easy online process with straightforward questions. Everything is done online which means they were the cheapest insurer at the time. Reviewed on: 15th September 2022

Great and fast at resolving your issues.

I had a leak from my ceiling and policy expert got the plumber out with in the hour and fixed the problem straight away no hassle at all. Reviewed on: 15th September 2022

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