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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
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14%
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1%
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0%
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1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Well priced, easy access cover with nice service

5
I have had a couple of policys with policy expert and have found them easy to deal with and fair with their pricing and cover. Great communication too! What more would I look for? Reviewed on: 15th September 2022

Excellent Policy

5
Good value for money, easy transactions. Reviewed on: 15th September 2022

First rate value, easy to buy!

5
Competitive no nonsense insurance cover. Simple and easy to use interface. Prompt document delivery in plain language. Updating couldn't,t be more simple. Reviewed on: 15th September 2022

Great Price, Great Service

5
I was delighted when Policy Expert quoted me a better premium than the company I had insured my house and contents with for several years. I was also impressed by their customer service department. My call was answered quickly, the operator was helpful and friendly and the process was very easy. Reviewed on: 15th September 2022

Great Prodcut and Service

5
A very easy process to obtain insurance and the product was the best I could find on the market. Very pleased with the product I purchsed. Reviewed on: 15th September 2022

Straight forward, no hassle insurance!

5
Easy to deal with and at a fair price. Insurance is a necessity but with Policy Expert it was hassle free and simple. Thank you! Reviewed on: 15th September 2022

Good price

5
After my renewal quote I was surprised to see it wasn't much different from last year that why stayed again. Fair quotes keeps loyal customers Reviewed on: 15th September 2022

The price is right.

5
Not often does anyone have to claim , if ever, on their home insurance , however, you need to know that you are covered incase and at Policy Expert there's no faf , just down to earth insurance coverage. Reviewed on: 15th September 2022

So well priced in the market ,very easy to set up,would recommend to anyone.

5
All questions answered easily ,for an older person I deal with my own insurance set ups not complicated at all.Needed to ask a question about my policy and it was dealt with quickly and efficiently. Reviewed on: 15th September 2022

Comprehensive cover. Competitive premium.

5
I am impressed by both the level of cover offered by Policy Expert home insurance, and the very competitive premium charged. Reviewed on: 15th September 2022

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