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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Good value for money.

5
I have been with Policy Expert a number of times and had no problems with them. Reviewed on: 15th September 2022

The Best

5
It all worked well for me with no problems in obtaining my policy. Reviewed on: 15th September 2022

Great service - policy renewal price always very competitive !

5
Policy Expert always comes up as one of the cheapest options with better cover and last time it even offered me a lower renewal price than the year before! saved me even having to shop around ! Reviewed on: 15th September 2022

Policy expert - experts!

4
Haven't had to claim but found the company to be good value! Reviewed on: 15th September 2022

Superb company

5
Policy expert are extremely friendly, Helpful but not pushy. The service they give you is above and beyond Reviewed on: 15th September 2022

Excellent service

5
Very easy to set up with clear guidance on the product you are purchasing. Good communication keeping you up-to-date with current news without bombarding you. Would highly recommend to others. Reviewed on: 15th September 2022

Good

4
Very good and competitive price … Mr Ahmed Reviewed on: 15th September 2022

A Pleasure to Insure

5
I’ve taken both home and car insurance policies out with The Policy Expert. On both occasions the registering and customer service has been excellent. Reviewed on: 15th September 2022

Easy to deal with

5
The company was easy to deal with. Everything was explained to me and I understood the policy conditions which were very straight forward. Reviewed on: 15th September 2022

Great company

5
Would highly recommend, great company, great service, excellent price Reviewed on: 15th September 2022

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