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Policy Expert : Home Insurance reviews

4.77
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Great

5
Very helpful and resonable priced and friendly service Reviewed on: 15th September 2022

Great

5
Great service. Good price . Simple to understand Reviewed on: 15th September 2022

Always reliable and Good value

5
Always quick to answer and respond to any questions. Very good value with great level of cover on the policies. Good renewal prices too. Reviewed on: 15th September 2022

The Best Yet

5
This is the sixth or seventh House and Contents Policy we have taken out since moving into our house nearly 34 years ago. The price combined with the cover offered is extremely attractive and in our opinion, outweighs all the others we have used. We've not yet had to make a claim, but have every confidence that if we do, we will receive a helpful and satisfactory response and support. Reviewed on: 15th September 2022

Value for money

5
Simple and straightforward process to insure Reviewed on: 15th September 2022

Very happy

5
I have had no issues with Policy Expert. Their live chat is very handy and their customer service is great. Reviewed on: 15th September 2022

Best Insurance Company Guaranteed

5
I have been with Policy Expert for a long time and this is one of the best insurance company, never had a problem always provided A* services would recommend to all family & friends keep the good work up Reviewed on: 15th September 2022

Hassle free insurance

5
One of the easy and hassle free insurance in the market to get. Highly recommended. Reviewed on: 15th September 2022

Excellent

5
Brilliant and easy to use website. Reviewed on: 15th September 2022

Excellent value for the money

5
Easy to deal with and so much cheaper then other companies Reviewed on: 15th September 2022

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