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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Well deserved

Excellent service , this is a company that cares about the ordinary run of the mill person, who in this day and age has to be careful about money and the cost of keeping afloat! Who knows just what’s needed for the individual insurance policy without to many big words and frills . Reviewed on: 15th September 2022

Efficient and clear

Policy Expert communicates well with me and offers a fair price. Reviewed on: 15th September 2022

Great value

Made buying home Insurance so easy and one bill I'm happy to pay it's so low Reviewed on: 15th September 2022

Poor service

Would not recommend. Will not be renewing Reviewed on: 15th September 2022

Excellent

Great experience! Happy with the product and services. Great prices Reviewed on: 15th September 2022

Outstanding

Never had a claim but I know that if I ever had to policy expert would be fair Reviewed on: 15th September 2022

Competitive premiums

Easy to navigate website. Competitive rates for comparable policies. Will use again. Reviewed on: 15th September 2022

Easy, fuss-free and competitively priced

Quick and easy online process with straightforward questions. Everything is done online which means they were the cheapest insurer at the time. Reviewed on: 15th September 2022

Great and fast at resolving your issues.

I had a leak from my ceiling and policy expert got the plumber out with in the hour and fixed the problem straight away no hassle at all. Reviewed on: 15th September 2022

Excellent service

Good service from experience people who are polite and will and happy to help Reviewed on: 15th September 2022

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