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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Promt response to buying online

Good communication on line Xxxxxxxxxxxxxx Reviewed on: 16th September 2022

Great policy with home emergency cover

I also opt for a policy that covers home emergencies. Policy expert is good value for money Reviewed on: 16th September 2022

Great insurance company

Friendly staff that offer great products at reasonable prices Reviewed on: 16th September 2022

Bricks and contents

I have bought bricks and content insurance from Policy Expert it was so easy to do on there App Easy to use if you want car insurance Home insurance so easy I would highly recommend Policy Expert to all my family and friends as i have had no reason not too Reviewed on: 16th September 2022

Great price great service

Great renewal price, and great service so far Reviewed on: 16th September 2022

Excellent house insurance policy

First time with Policy Expert last year, very polite & helpful in every way. Made sure I got the best deal available, which was a good price compared to others on the market. Reviewed on: 15th September 2022

Superb service

I had to make a claim, the claim went through swiftly and had calls directly from suppliers and they sorted everything with no problems, even followed up after to check everything was satisfactory Reviewed on: 15th September 2022

First class service

very friendly service and staff are very helpful and professional Reviewed on: 15th September 2022

Great company

Such an easy set up, very well priced an no hassle Reviewed on: 15th September 2022

Safe house

I used a price comparison site for insurance. I priced lots company's And policy expert had the best balance of price and cover..and easy to arrange. Reviewed on: 15th September 2022

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