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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Great value

5
Made buying home Insurance so easy and one bill I'm happy to pay it's so low Reviewed on: 15th September 2022

Poor service

2
Would not recommend. Will not be renewing Reviewed on: 15th September 2022

Excellent

5
Great experience! Happy with the product and services. Great prices Reviewed on: 15th September 2022

Outstanding

5
Never had a claim but I know that if I ever had to policy expert would be fair Reviewed on: 15th September 2022

Competitive premiums

4
Easy to navigate website. Competitive rates for comparable policies. Will use again. Reviewed on: 15th September 2022

Easy, fuss-free and competitively priced

4
Quick and easy online process with straightforward questions. Everything is done online which means they were the cheapest insurer at the time. Reviewed on: 15th September 2022

Great and fast at resolving your issues.

5
I had a leak from my ceiling and policy expert got the plumber out with in the hour and fixed the problem straight away no hassle at all. Reviewed on: 15th September 2022

Excellent service

5
Good service from experience people who are polite and will and happy to help Reviewed on: 15th September 2022

excellent

5
Excellent service from policy expert would highly recommend Reviewed on: 15th September 2022

Policy Expert, fair on price, easy to set up.

5
I've been with Policy Expert for a couple of years now for my home insurance, simply because i get more for less, so much so, i now have my motor insurance with them as well. Reviewed on: 15th September 2022

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