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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
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No new 1 star reviews
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1%
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

brilliant price

5
easy and quick, and an excellent price Reviewed on: 16th September 2022

Excellent product & business

5
Really pleased with my premium cost and deal. Reviewed on: 16th September 2022

Great product great value good company

5
Competitive priced product, good service. Additional cover included as needed Reviewed on: 16th September 2022

My Choice

5
Affordable with all aspects of cover included and from experience of having to make a claim there was no quibble no small print and I recieved immediate helpful considerate service and no delay in processing my claim which eases the burden of the trauma caused by the damage which initiated the reason to claim Reviewed on: 16th September 2022

Would recommend

5
Very easy to use, all information there and best deals Reviewed on: 16th September 2022

Easy to set up, good cover levels, competitively priced

5
I can only comment on setting up a policy as I've not had to claim. Stting up the policy was very easy, it was simple to select the options I wanted and it gave me lots of info on what was avaible. Overall the price was good as well. Reviewed on: 16th September 2022

No hassle cover at a reasonable price

5
Policy expert provide a home insurance policy covering everything that we needed at a very reasonable and competitive price Reviewed on: 16th September 2022

great value

5
got more than one policy with this company, good value and web page easy to use Reviewed on: 16th September 2022

Great service and value

5
Normally change my house insurance revert year but not with policy expert as they reward loyalty with giving you a great renewal price Reviewed on: 16th September 2022

Superb cover

5
When you purchase insurance you want to feel that the company you choose has your back and that they make you feel secure. This along with a sensible and fair policy price coupled with excellent cover is the reason I have voted so favourably Reviewed on: 16th September 2022

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