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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9140)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Straight forward, no hassle insurance!

Easy to deal with and at a fair price. Insurance is a necessity but with Policy Expert it was hassle free and simple. Thank you! Reviewed on: 15th September 2022

Good price

After my renewal quote I was surprised to see it wasn't much different from last year that why stayed again. Fair quotes keeps loyal customers Reviewed on: 15th September 2022

The price is right.

Not often does anyone have to claim , if ever, on their home insurance , however, you need to know that you are covered incase and at Policy Expert there's no faf , just down to earth insurance coverage. Reviewed on: 15th September 2022

So well priced in the market ,very easy to set up,would recommend to anyone.

All questions answered easily ,for an older person I deal with my own insurance set ups not complicated at all.Needed to ask a question about my policy and it was dealt with quickly and efficiently. Reviewed on: 15th September 2022

Comprehensive cover. Competitive premium.

I am impressed by both the level of cover offered by Policy Expert home insurance, and the very competitive premium charged. Reviewed on: 15th September 2022

Good value for money.

I have been with Policy Expert a number of times and had no problems with them. Reviewed on: 15th September 2022

The Best

It all worked well for me with no problems in obtaining my policy. Reviewed on: 15th September 2022

Great service - policy renewal price always very competitive !

Policy Expert always comes up as one of the cheapest options with better cover and last time it even offered me a lower renewal price than the year before! saved me even having to shop around ! Reviewed on: 15th September 2022

Policy expert - experts!

Haven't had to claim but found the company to be good value! Reviewed on: 15th September 2022

Superb company

Policy expert are extremely friendly, Helpful but not pushy. The service they give you is above and beyond Reviewed on: 15th September 2022

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